Within 1 month, you will:
- Become a Trello expert and get familiar with our product
- Learn to navigate Convexity, our working environment
- Meet the different teams at 360Learning
- Finalize your onboarding
Within 3 months, you will:
- Take full ownership of your portfolio of customers
- Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
- Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
- Prepare account reviews with our clients in order to identify areas of development
- Conduct presentations and demonstrations of 360Learning
- Complete the handover of your portfolio and close 30-50 K € of new ARR in your first quarter (depending on start date)
Within 6 months, you will:
- Ensure accurate reporting of the activity with your coach to optimize the forecast
- Be proactive in order to improve business processes
- Write complex business proposals and conduct business negotiations
- Close 65-85 K€ of new ARR in your second quarter (depending on start date)
Within 12 months, you will :
- Prepare, anticipate and ensure the renewal of clients’ contracts
- Define action plans to generate upsells
- Manage the entire business relationship with the clients
- Be on track to reach the yearly target
The Skill Set:
- 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
- Previous experiences working in the SaaS industry
- Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
- Active listening skills and a team player mindset
- Excellent written and verbal communication skills
- Fluent English (US/UK) / B2 level or equivalent (FR)
- Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L
Interview Process:
- Phone Screen with our Talent Acquisition Manager
- Discovery Meeting with Antoine, the KAM Mid Coach
- Case Study with both the Antoine the KAM Mid-Coach and Eric, the KAM Large Coach
- Clarification Meeting with the KAM team
- Culture Fit Meeting with our CRO
- Offer!
What we offer:
- Compensation: Package includes base salary and a variable component 📈
- Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.
- Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠
- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
- Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆
Top Skills
What the Team is Saying
What We Do
Performance-driven learning & development teams achieve business impact with 360Learning. L&D teams leverage AI and collaborative learning to pinpoint skills gaps, capture knowledge from experts, and deliver it to learners when needed most. 360Learning’s learning platform is equipped with powerful LMS automation, collaborative learning Academies, tools to create a top-notch learner experience, and an AI-powered Skills ontology to activate skills-based learning. Employees upskill, customers learn, and partners are trained—all from one place.
360Learning partners with 2,500+ companies to deliver impactful learning. Founded in 2013, the company has raised $240 million and built a team of 400+ across New York, Paris, London, and Germany. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective community to foster knowledge sharing and relationship building.
Why Work With Us
We are powered through our culture called Convexity (more info here: http://bit.ly/Convexity_360L). We focus a lot on making an impact, but also maintaining "Your Life, Your Way", where we believe you can be successful anywhere. We are strong-believers in documenting our process, sharing continuous feedback and having low authority.
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360Learning Teams
360Learning Offices
Remote Workspace
Employees work remotely.
360Learning is a remote-first employer. We have entities in France, the UK, Germany, Spain, the US, and Canada. We also offer a monthly allowance for our remote employees to create a productive workspace at home, or to rent a co-working space.
