Key Account Manager Mass Market

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Purpose of the Role:
Drive profitable sales growth by managing strategic partnerships with key retail customers. Act as the primary commercial interface, ensuring company and customer objectives are met through joint business planning and flawless execution.

Key Responsibilities

• Strategic Account Management:
  Develop and execute Joint Business Plans (JBPs) with key retail partners, aligning account strategies with company objectives.

• Relationship Building:
  Build and maintain trust-based relationships with decision-makers in customer organizations. Serve as the main point of contact for all commercial matters.

• Negotiation & Trade Terms:
  Lead annual negotiations on pricing, trade terms, and investment levels to ensure commercially sound agreements.

• Cross-functional Collaboration:
  Coordinate with internal teams (Supply Chain, Marketing, Finance) to deliver tailored assortments, activations, and service levels for each account.

• Performance Tracking:
  Monitor account KPIs, identify growth opportunities, and drive Perfect Store compliance.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; Master’s degree is a plus.

• Minimum 5 years of experience in FMCG sales or key account management.

• Negotiation, analytical, and relationship management skills.

• Proficiency in MS Office Suite, analytical skills, knowledge of revenue management frameworks

Success Measures

• Sales and revenue growth per key account

• Store compliance and execution of JBPs

• Customer satisfaction

Opportunities for growth  

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing.

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

• Career at one of the leading global healthcare companies 

• Hybrid work, Warsaw

• Attractive reward package

• Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities) 

• Family benefits (extra parental leave, caregiver’s policy) 

• Life insurance and pension plan 

• Open and inclusive environment which is supportive and welcoming of all diversity strands (gender, race, ethnicity, sexuality, disability, or any other characteristic) 

• Private medical package with additional preventive healthcare services for employees and their eligible counterparts 

• Sports card (Multisport) 

• Personalized learning approach  

• Supportive community and integration events 

• Modern office with creative rooms 

• Remuneration: 9855 - 13550 PLN gross/month, depending on the level of experience and competencies.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.