The Role: How you'll make an impact at Personio
This position is office-based (hybrid) in Munich or Berlin.
Bring your knowledge. Be a partner. Join our Finance, Strategy, & Legal team and use your subject-matter expertise to investigate problems, define solutions, and guide decisions as Personio's co-pilots.
We are looking for a highly motivated Junior Manager Credit & Cash Collections.
You will be playing an important role in our Core Accounting team, ensuring complete and timely collection of customer receivables, contributing to the development of our Accounts Receivable function, and accompanying us on our continued growth path.
Role Responsibilities: What you'll do
- Execute and develop Cash Collection to ensure complete and timely payment of customer invoices:
- Monitor overdue accounts and follow-up with customers for payment; execute our cash collection process, to deliver timely collection of all overdue outstanding receivables via written correspondence and telephone.
- Support the definition of, implement, and execute continuous process improvements to increase efficiency and success of cash collection.
- Record, track and reconcile incoming payments from customers.
- Provide resolution to billing inquiries, collection issues, customer discrepancies, and short payments.
- Communicate effectively with customers:
- Communicate effectively with customers regarding billing inquiries, payment discrepancies, and overdue accounts.
- Provide excellent customer service while addressing customer concerns and resolving issues promptly.
- Support accurate and insightful Reporting and Record-Keeping:
- Maintain accurate and up-to-date records of accounts receivable transactions.
- Prepare regular reports on accounts receivable status, including aging reports and collections.
- Collaborate effectively with internal and external Stakeholders:
- Collaborate effectively with other departments, such as sales and customer service, as well as external stakeholders, such as collection agencies, to ensure seamless processes related to cash collection.
- Work closely with the finance team to reconcile accounts and ensure financial accuracy.
Role Requirements: What you need to succeed
- Proven experience of at least 1-2 years in Accounting, Collection Management or a similar role, preferably in SaaS industry
- Strong service orientation and customer focus
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Fluent in written and spoken English and (preferably) German too.
- Educational background in Accounting, Finance or a related field is preferred
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
- Receive a competitive reward package - reevaluated each year - that includes salary, benefits, and pre-IPO equity
- Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
- Make an impact on the environment and society with Impact Days
- Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
- Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
- Connect with your fellow Personios at regular company and team events like Personio Summer Sessions and local year-end celebrations
- Engage in a high-impact working environment with flat hierarchies and short decision-making processes
Personio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Personio and has not been reviewed or approved by Personio.
-
Healthcare Strength — Health coverage includes employer-contributed medical, dental, vision, and mental-health support in the US, with premium coverage or subsidies highlighted across several European locations. Wellbeing partnerships and fitness programs complement the core plans.
-
Retirement Support — Retirement offerings include a US 401(k) with employer match and country-specific pension schemes in Europe. Some markets emphasize automatic enrollment and meaningful employer contributions.
-
Parental & Family Support — Family-focused policies include generous parental leave, caregiving days for sick children, and sabbatical options under the PersonioCares umbrella. Availability and amounts vary by country.
Personio Insights
Similar Jobs
What We Do
We believe small and medium-sized organizations are the backbone of global economies, and their most valuable asset is the people they employ. But many of their HR teams are held back by complicated, time-consuming processes and admin. We’re changing that with our all-in-one HR solution that transforms the way millions of people experience work every day. At the core of our people-focused product are the individuals who craft it: We proudly identify as Personios. As we build on our success as Europe’s leading HR platform for SMEs, we are looking for the brightest minds to bring their own innovative ideas to the table. When you join our team of 1800+ across Europe and the US, you’ll have an impact from day one – for our 15,000 customers and the 1.5 million employees we serve.
Why Work With Us
Personio is one of the most valuable tech startups in Europe, but we're just getting started with revolutionizing HR for the 1.7 million small and medium-sized organizations still stuck in the spreadsheet era. Now we need your experience scaling tech companies to take us to the next level.
Gallery
