At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Team Leader__
The work model for the role is: hybrid.
You will be mainly accountable for:
- Executing and delivering HR services in compliance with agreed business processes, KPIs and quality targets in a timely, accurate and customer focused manner, showing an end-to-end responsibility.
- Acting as an expert in complex business cases/projects by offering operations expertise and knowledge and driving collaboration across different countries and functions.
- Identifying deficiencies of existing business processes, taking responsibility for the correct handling of Root Cause Analysis (RCA) and proactively recommending enhancements and/or simplification based on day-to-day experience.
- Performing control tasks with autonomy, including 4-eye-check / SOX checks, data protection and country legal/regulatory compliance tasks
You will join a high performing and talented team, where you will be able to thrive.
Qualifications for the role:
- You enjoy working with customers
- Ability to demonstrate advanced communication skills. You have at least 2 years of experience in HR or other type of customer service.
- You have basic Excel skills and a good level of SAP/Workday knowledge.
- You are passionate about the high quality of customer service and delivering first time right solutions.
- You are at ease communicating in Italian and English.
Benefits:
- Enjoy a stable employment in a company with a long history in innovation and technology.
- Collaborate with experienced experts in an international environment.
- Seize individual development and training opportunities, from job specific to soft skills.
- Private medical care (including offers for family members) and life insurance.
- Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
- Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
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What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
