The Role
The IT Support Specialist is responsible for providing technical support, troubleshooting issues, and maintaining IT systems and networks.
Summary Generated by Built In
Job Title: IT Support Specialist
Job Summary:
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.
Key Responsibilities:
- Provide technical support to end-users (onsite and remote).
- Troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computer systems and applications.
- Provide support for IT systems, including Windows Server environments.
- Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
- Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
- Monitor system performance and ensure system availability.
- Support network infrastructure and resolve connectivity issues.
- Maintain documentation of issues, solutions, and IT procedures.
- Assist in system upgrades, patches, and security updates.
Requirements
Requirements:
- Bachelor’s degree in Computer Science or a related field.
- Minimum 1 year of experience in IT Support or a similar role.
- Strong knowledge of networking concepts and systems.
- Experience supporting Windows Server and client operating systems.
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks.
Skills Required
- Bachelor's degree in Computer Science or a related field
- Minimum 1 year of experience in IT Support or a similar role
- Strong knowledge of networking concepts and systems
- Experience supporting Windows Server and client operating systems
- Strong troubleshooting and problem-solving skills
- Good communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
PetroApp is a smart system based on NFC technology which enables companies and individuals to eliminate waste, to control and monitor the fuel consumption and its distribution. PetroApp has a large gas stations network all over the Kingdom
