A Career with Point72's Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
WHAT YOU'LL DO
- Provide white-glove technology support and advice to our Executive Management team
- Diagnose and resolve issues across PCs, laptops, mobile devices, software, and video conferencing solutions with patience and empathy
- Advise on current technology and corporate policies with practical recommendations
- Manage expectations clearly and professionally during incidents and service requests
- Coordinate with local, off-site, and global technology service providers to maintain excellent service standards
- Develop written project plans for new technology initiatives
- Provide rotational 24/7 on-call support and travel domestically and internationally as needed
WHAT'S REQUIRED
- Minimum of four years of experience in a client service, desktop support, or technical support role
- Bachelor’s degree from an accredited institution with a concentration in technology, computer science, or a related discipline
- Previous experience supporting investment professionals in the financial industry
- Knowledge of market data and electronic trading platforms, including Bloomberg and Neovest
- Scripting and automation experience using PowerShell and Splunk
- Proficiency supporting PCs, laptops, video conferencing solutions, software, and mobile devices
- Ability to troubleshoot and remediate complex issues, perform root cause analyses, and recommend actions to reduce future risk
- Ability to identify urgent issues based on business impact while maintaining composure in a fast-paced, high-pressure environment
- Inquisitive mindset and desire to learn and work with new technologies
WE TAKE CARE OF OUR PEOPLE
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Volunteer opportunities
- Support for employee-led affinity groups representing women, people of color and the LGBT+ community
- Mental and physical wellness programs
- Tuition assistance
- A 401(k) savings program with an employer match and more
ABOUT POINT72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $110,000-$170,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
Skills Required
- At least four years of experience in client service, desktop support, or technical support
- Bachelor’s degree from an accredited institution in technology, computer science, or a related discipline
- Experience supporting investment professionals in the financial industry
- Knowledge of market data and electronic trading platforms, including Bloomberg and Neovest
- Scripting and automation experience using PowerShell and Splunk
- Proficiency supporting PCs, laptops, video conferencing solutions, software, and mobile devices
- Ability to troubleshoot and remediate complex issues, perform root-cause analyses, and recommend risk-reduction actions
- Ability to prioritize urgent issues based on business impact while remaining composed in a fast-paced, high-pressure environment
- Inquisitive mindset and willingness to learn and work with new technologies
Point72 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Point72 and has not been reviewed or approved by Point72.
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Healthcare Strength — Healthcare coverage is described as exceptional with comprehensive options and low out-of-pocket costs. Medical, dental, and vision are characterized as fully covered or no-premium for U.S. employees.
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Retirement Support — The 401(k) program features a generous employer match and access to after-tax contributions with in-plan Roth conversions. Value accrues through a multi-year vesting schedule that rewards tenure.
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Parental & Family Support — Parental and family leave is highlighted as generous and has strengthened over time. Clear primary and secondary caregiver policies are in place and seen as competitive.
Point72 Insights
What We Do
Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit www.Point72.com/working-here.
