- クライアント満足度の向上
- サービス品質の維持・改善
- 技術的卓越性の追求
- アジア各拠点のITインフラチームと連携し、Neuberger全拠点のカバレッジを確保
- 東京ITチームと協力して、アプリケーション・ネットワーク・サーバー・メール・その他アドホック対応など幅広い課題を解決
- 優れた口頭・文書コミュニケーション能力（技術的な内容をわかりやすく説明できること）
- 英語力必須、日本語力尚可
- 高い顧客サービス意識
- 社内のさまざまな部門ユーザーからの要望に、落ち着いて丁寧に対応できる方
- 柔軟な勤務時間への対応（時間外作業・ニューヨークチームとの深夜連携が発生する場合あり）
- Windows 11の高度なデスクトップサポートスキル、Microsoft 365の導入・運用経験
- Citrixリモートアクセス、Microsoft Teams・Outlookモバイルアプリ（iOS / Android）のサポート経験
- TCP/IP・DNS・DHCPなどネットワーク基礎知識
- 金融サービス業界での経験は尚可
Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].
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Skills Required
- Excellent verbal and written communication skills (able to explain technical content clearly)
- English language ability
- Japanese language ability
- High customer service orientation
- Ability to calmly and politely handle requests from various internal users
- Flexibility for working hours (overtime and late-night coordination with New York team may occur)
- Advanced Windows 11 desktop support skills
- Microsoft 365 deployment and operational experience
- Citrix remote access support experience
- Microsoft Teams and Outlook mobile app (iOS/Android) support experience
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Experience in financial services industry
- Authorization/right to work in the country without current or future sponsorship
Neuberger Berman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Neuberger Berman and has not been reviewed or approved by Neuberger Berman.
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Retirement Support — Employer-funded retirement contributions are widely highlighted as a standout perk that materially strengthens total rewards. Feedback suggests this benefit often offsets concerns about lower cash compensation.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is characterized as solid and reliable. Feedback suggests health benefits are a stable pillar of the package.
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Leave & Time Off Breadth — PTO and paid leave are commonly viewed as supportive within the industry context. Feedback suggests time-off policies contribute meaningfully to perceived overall value.
Neuberger Berman Insights
What We Do
Neuberger Berman, founded in 1939, is a private, independent, employee-owned investment manager. The firm manages a range of strategies—including equity, fixed income, quantitative and multi-asset class, private equity, real estate and hedge funds—on behalf of institutions, advisors and individual investors globally. With offices in 25 countries, Neuberger Berman’s diverse team has over 2,400 professionals. For eight consecutive years, the company has been named first or second in Pensions & Investments Best Places to Work in Money Management survey (among those with 1,000 employees or more). In 2020, the PRI named Neuberger Berman a Leader, a designation awarded to fewer than 1% of investment firms for excellence in Environmental, Social and Governance (ESG) practices. The PRI also awarded Neuberger Berman an A+ in every eligible category for our approach to ESG integration across asset classes. For important disclosures: http://www.nb.com/linkedin
