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Empowering Construction Through Innovative Software
The Role
Processes and fulfills GPS hardware orders, performs product testing and quality control, identifies defects for repair, maintains inventory and CRM documentation, and resolves shipping or inventory discrepancies. The role requires accurate order processing, cross-department coordination, independent work, and comfort in a warehouse environment, including lifting up to 50 pounds and standing for extended periods.
Summary Generated by Built In
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED:
We’re currently looking for a Part-Time Fulfillment Specialist with high attention to detail and experience in processing and fulfilling orders to join the team and help support our customers with quality service. As a part time employee you will work up to 25 hours per week—Monday through Friday.
Qualifications:
- Exceptional attention to detail with ability to maintain 99%+ accuracy in order processing
- Strong organizational and time management skills to meet 2-3 day fulfillment windows
- Excellent written and verbal communication for cross-departmental coordination
- Ability to prioritize multiple tasks and handle urgent requests effectively
- Problem-solving skills to identify and resolve shipping/inventory discrepancies
- Ability to lift up to 50 pounds and stand for extended periods
- Comfortable working in a warehouse/fulfillment environment
- Proven ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and special project requirements
Preferred Qualifications:
- Three or more years of customer service and technical experience is preferred, but candidates with entry level experience also can be considered.
Role Responsibilities:
- Processing GPS orders, testing and assessing quality control for each hardware order.
- Finding faults and defects to submit for repairs in order to provide high quality products.
- Taking ownership of learning our GPS products and our inventory process.
- Daily documentation of each case in our CRM tool, Salesforce, and navigating through IntAcct, an accounting software.
BENEFITS & PERKS:
Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
Skills Required
- Exceptional attention to detail and ability to maintain 99% or higher order-processing accuracy
- Strong organizational and time-management skills to meet two- to three-day fulfillment windows
- Excellent written and verbal communication skills
- Ability to prioritize multiple tasks and handle urgent requests
- Problem-solving skills to identify and resolve shipping or inventory discrepancies
- Ability to lift up to 50 pounds and stand for extended periods
- Comfort working in a warehouse or fulfillment environment
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and special projects
- Three or more years of customer service and technical experience
What the Team is Saying
Jordan Bales
Software Tester
Falk Hoeppner
Senior Quality Assurance Analyst
Sierra
Project Management Supervisor
Betty
Director of Development
Henry
IT Analyst
HCSS Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as robust, with company‑paid medical and dental premiums and multiple plan options. Feedback suggests coverage quality and affordability stand out for many employees.
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Retirement Support — Retirement offerings include a company 401(k) match that is highlighted alongside other core protections. Feedback suggests the retirement program is viewed as a meaningful part of total rewards.
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Wellbeing & Lifestyle Benefits — Wellness amenities and perks are extensive, including an on‑site gym, fitness classes, wellness funds, and regular catered meals. Feedback suggests these lifestyle benefits materially enhance the day‑to‑day experience.
HCSS Insights
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The Company
What We Do
Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves. HCSS' mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.
Why Work With Us
At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.
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HCSS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We support a flexible, hybrid work environment that empowers employees to do their best work while balancing the needs of their lives outside of work.
Typical time on-site:
Flexible
Sugar Land, TX
