Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
#WeAreHeartists
To discover the life that awaits you at Accor, visit Accor Careers.
Job DescriptionAre you eager to dive into the world of hospitality and gain hands-on experience in analyzing and improving brand and topline performance at hotel level? This internship offers the opportunity to work in a dynamic, data-driven environment, supporting key projects that enhance guest experience, loyalty, brand consistency, and topline performance across Europe & North Africa.
What will you do?
· Monitor and analyze key performance indicators, including guest satisfaction, audit results, loyalty share, brand consistency, and topline drivers across our hotel portfolio in Europe & North Africa.
· Support quantitative and qualitative research projects, including competitive analyses.
· Visualize data through clear and compelling charts to communicate insights and support decision-making.
· Assist in the development of strategic business cases for Go-To-Market initiatives.
· Contribute to transversal projects such as Go-To-Market events and acceleration plans.
Qualifications· Currently pursuing or recently completed a degree in Marketing, Business Administration, Data Analytics, Economics, or a related field.
· Strong analytical, organizational, and communication skills.
· Autonomous, proactive, adaptable, and detail-oriented.
· Proficient in Microsoft Office (especially Excel and PowerPoint); familiarity with Power BI or Tableau is a plus.
· Fluent in English (written and spoken); French is a plus.
Additional InformationWhat's in there for you?
· Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
· Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more!
· Work in a multi-national team.
· Hybrid way of working (3 days in the office + 2 days at home).
· Talent development opportunities.
· Corporate Social Responsibility activities.
Take the first step in your professional journey with a hands-on experience in a global hospitality leader. If you are ready to grow, learn, and make an impact, we’d love to hear from you!
#WeAreHeartists
Skills Required
- Currently pursuing or recently completed a degree in Marketing, Business Administration, Data Analytics, or Economics
- Strong analytical, organizational, and communication skills
- Proficient in Microsoft Office (Excel and PowerPoint)
- Familiarity with Power BI or Tableau is a plus
- Fluent in English; French is a plus
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
