Rexel Australia is a market leader in electrical wholesale distribution, supporting customers across residential, commercial and industrial sectors. Backed by a global network of more than 1,900 branches across 21 countries, we combine the strength of an international business with the culture and connection of a local team.
Job DescriptionWe’re looking for a motivated and customer-focused Internal Sales team member to join our team in Hindmarsh.
This is a great opportunity for someone who enjoys building strong customer relationships, thrives in a fast-paced branch environment, and wants to grow their career with one of Australia’s leading electrical wholesalers. As a key part of the branch team, you’ll play an important role in supporting customers, driving sales and delivering outstanding service every day.
If you enjoy being a trusted point of contact for customers, take pride in delivering great service, and want to be part of a supportive and successful team, we’d love to hear from you.
About the role
- Delivering friendly, professional and efficient service to customers
- Processing customer orders, enquiries and quotations accurately and promptly
- Building strong relationships with customers and developing a clear understanding of their needs
- Supporting the branch team to achieve sales and service targets
- Identifying opportunities to promote Rexel’s products and solutions
- Working collaboratively with colleagues, suppliers and other internal stakeholders
- Helping maintain smooth day-to-day branch operations
- Contributing to a positive team culture and a strong customer-first environment
Qualifications
You are someone who enjoys working with people, has a passion for customer service, and takes pride in getting the details right. You bring a positive attitude, a willingness to learn and a genuine interest in building a career in sales and the electrical industry.
You’ll ideally bring:
- Experience in a customer-facing, internal sales, retail sales or service role
- Strong communication and relationship-building skills
- A proactive and team-oriented approach
- Good attention to detail and the ability to manage multiple priorities
- A genuine interest in customer service and sales
- Experience in electrical wholesale, trades, industrial, building or construction environments will be highly regarded
Why join Rexel?
At Rexel, we believe our people are the key to our success. That’s why we invest in creating a supportive, inclusive and rewarding environment where you can learn, grow and build a meaningful career.
Our benefits include:
- Genuine career development and progression opportunities
- Mentoring and Future Leaders program opportuntiies
- Access to our SkillUp learning platform
- A supportive and collaborative team environment
- Performance-based bonuses and rewards
- Paid parental leave
- Wellbeing support program and birthday leave
- Access to KUDO$ rewards and discounts platform
- Opportunities to contribute to sustainability initiatives and charitable programs
- The backing of a strong, stable and respected global business
Skills Required
- Experience in a customer-facing, internal sales, retail sales, or service role
- Strong communication and relationship-building skills
- Proactive and team-oriented approach
- Good attention to detail and ability to manage multiple priorities
- Genuine interest in customer service and sales
- Experience in electrical wholesale, trades, industrial, building, or construction environments
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
