TransUnion's Job Applicant Privacy Notice
Team Overview
At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
- Estudiantes de programas técnicos o tecnólogos habilitados para iniciar su etapa productiva desde de enero del 2023, pertenecientes a programas académicos como asesoría comercial y de entidades financieras, gestión bancaria, gestión administrativa o a fines.
- Disposición de tiempo completo, persona proactiva, interesada por aprender de la planeación, gestión y organización del área de experiencia al consumidor.
- Manejo básico – Intermedio del paquete Oficce en especial de Excel (Digitación, filtros, búsquedas, funciones básicas, tablas dinámicas).
- Capacidad comunicativa y asertiva, con capacidad de convencer y capacitar a personal de ventas.
- Capacidad de escucha e identificación de necesidades del cliente.
Required Knowledge And Experiences
- Apoyo y ejecución de auditoría del cumplimiento comercial de las herramientas y los integrantes que constituyen dicha área.
- Comunicación con los agentes comerciales haciendo feed back de desarrollo de interacción con clientes.
- Apoyo en las sugerencias y recomendaciones de las interacciones comerciales de la compañía.
- Apoyo en la orientación, identificación y propósito de ventas de acuerdo a las metas comerciales.
- Comprensión, fortalecimiento y comunicación de argumentos coherentes de ventas.
- Consolidación de datos del desempeño comercial en el mercado financiero.
- Apoyo y gestión al Identificar, medir y controlar los riegos comerciales.
- Comprensión de procesos de revisión y cumplimiento de procesos internos.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Intern, Customer Experience
Skills Required
- Enrollment in a technical or technologist academic program (commercial advisory, banking management, administrative management or related) and eligible to start productivity stage
- Full-time availability and hybrid schedule with at least two days per week in assigned office
- Proactive attitude and interest in learning planning, management, and organization of customer experience
- Basic to intermediate Microsoft Office skills, especially Excel (data entry, filters, searches, basic functions, pivot tables)
- Strong verbal communication and ability to train and persuade sales personnel
- Active listening and ability to identify customer needs
- Support and execution of audits for commercial compliance
- Provide feedback and communicate development points to commercial agents
- Assist in suggesting and recommending improvements to commercial interactions
- Consolidate commercial performance data in the financial market and support risk identification, measurement, and control
- Understand and support internal process review and compliance activities
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
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Parental & Family Support — Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
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Leave & Time Off Breadth — Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
