The Role
Who we are:
We’re Qover, a leading insurtech scale-up that has raised $70 million.
With an international team of 140+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences.
Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and accessible across borders – a global safety net 🌍
We’re well on our way to building that safety net, with a platform that protects millions of users across 32 European countries. We work with top brands like Revolut, Deliveroo, NIO, Canyon, Monzo and many others.
Visit our website for more about what we do!
Your role – What’s the challenge?
We’re looking for an Insurance Manager to take charge of our live programs across the EU. This is a hands-on, high-impact role where strategic thinking meets execution. If you're ready to drive innovation in embedded insurance, this is the opportunity for you.
What you’ll do
1. Partner & Stakeholder Management
· Manage and nurture relationships with existing partners.
· Handle partner queries, quarterly business reviews (QBRs), renewals, and upsell opportunities.
· Provide training for internal and external stakeholders.
· Act as the go-to person for complex issues related to bugs, operations, claims, complaints, and product inquiries.
· Onboard new partners onto existing products.
2. Product Monitoring & Continuous Improvement
· Regularly review products and processes to ensure compliance and competitiveness.
· Identify areas for improvement and implement changes to optimize performance.
· Fine-tune insurance products for a seamless customer experience and operational efficiency.
3. Governance & Risk Carrier Coordination
· Be the primary contact for risk carriers, handling escalations & QBR input.
· Coordinate & support external audits with internal teams.
· Analyze program performance with a data-driven approach: Loss ratio trends, Claims analysis, Customer feedback & complaints, Underwriting flow & regulatory compliance
4. Quality & Distribution Strategy Support
· Conduct quality checks on landing pages, partner websites, underwriting flows & customer journeys.
· Monitor claims processes & partner performance.
· Work with insurance experts to optimize our distribution strategy for growth.
This role is all about making an impact—driving continuous improvement, ensuring compliance, and optimizing product performance in an exciting insurtech environment.
What you bring to the table
· Experience & Expertise: 3-5 years as an insurance product expert, manager, or underwriter, preferably in Mobility/Motor insurance and/or in Travel, Purchase protection, Refund/Delivery protection, Ticket cancellation, Fraudulent use, shipping insurance products..
· Education: Bachelor’s in Insurance or Master’s in Law.
· Regulatory Knowledge: Strong understanding of IDD & insurance law (knowledge beyond Belgian regulations is a plus).
· International Exposure: Experience working across different markets is a plus.
· Skills & Mindset: Proactive, hands-on, and able to work autonomously.
· Organization & Adaptability: Comfortable in a fast-paced environment, managing multiple projects efficiently.
· Languages: Fluent in English + Dutch or French (bonus points for additional languages).
Who you are
· You are customer-focused—always aiming for excellence.
· You embrace the scale-up mindset—pragmatic, adaptable, and ready to roll up your sleeves.
· You love variety and don’t mind stepping outside your comfort zone.
· You are structured yet practical, paying attention to the details that matter.
· You take initiative, communicate effectively, and work well with others.
· You are a team player—you care about collective success over personal recognition.
· You approach challenges with a problem-solving mindset and a strong sense of ownership.
What’s in it for you:
● A flexible work environment: up to three days remote per week and the ability to work from anywhere one month per year
● 28 days off (8 extra days on top of the 20 legal days)
● A nice working space in a great location in Brussels: Qover-dedicated space at WeWork (Rue du Commerce 31) with a large terrace to enjoy team events
● A positive company culture that values teamwork and taking initiative but also having fun, with regular social events
● A collaborative and communal environment where everyone is welcomed, valued and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.
● The chance to work among entrepreneurial people, giving you the opportunity to learn and have a real impact at one of Europe’s fastest-growing insurtechs
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The Company
What We Do
Hi! We're Qover 👋 We enable companies and insurance providers to offer seamless insurance experiences across Europe. Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and accessible across borders – a global safety net enabling people to live life to the fullest. To that end, our modular embedded insurance orchestration platform covers millions of users across 32 European countries, and works with longstanding partners like Revolut, Monzo, ING, Mastercard, Deliveroo, NIO and many others. Let us ensure your success.
