The Instructional Designer II is responsible for designing and developing scalable learning solutions that build employee capability and improve organizational performance. This role applies instructional design principles, adult learning theory, and data-driven insights to create engaging, outcome-focused learning experiences across onboarding, leadership development, and operational training programs. The position partners closely with subject matter experts and cross-functional leaders, with occasional facilitation responsibilities to support program delivery.
Qualifications
Learning Strategy and Curriculum Design
25%
- Design end-to-end learning solutions aligned to business priorities, including onboarding, leadership development, and operational training
- Define learning objectives, success metrics, and instructional frameworks for Instructor Led Training (ILT), Virtual Instructor Led Training (VILT), and self-paced formats
- Recommend appropriate modalities, sequencing, and learning pathways to drive measurable performance outcomes
Instructional Content Development
25%
- Develop facilitator guides, participant materials, e-learning modules, and job aids
- Translate complex operational and technical content into clear, engaging learning experiences
- Create visually effective and interactive learning assets using LMS and authoring tools
Stakeholder Partnership and Program Development
20%
- Partner with subject matter experts, Operations Training, and business leaders to gather requirements and validate content
- Support development and standardization of enterprise programs to ensure consistency and scalability
- Align learning solutions with operational needs and workforce capability gaps
Measurement, Reporting, and Continuous Improvement
15%
- Track participation, completion, and effectiveness using LMS and reporting tools
- Analyze feedback, performance data, and business outcomes to refine learning programs
- Recommend improvements based on insights to enhance learning impact and efficiency
Facilitation and Program Support
15%
- Facilitate select orientation sessions, onboarding programs, or small-group training as needed
- Support program logistics including scheduling, enrollment, and training administration
- Leverage emerging technologies and tools to improve learning delivery and engagement
*Percentages reflect typical allocation of time and may shift based on business needs.
Scope Factors- Revenue, Assets, Budget, Profit/Loss, Supervisory
- Consults: Advises leaders and subject matter experts on instructional design strategy, learning modalities, and alignment of training solutions to business needs
- Partners: Collaborates with Learning and Development, Operations, and cross-functional stakeholders to design, develop, and implement scalable learning solutions
- Influence: Influences learning design standards, program effectiveness, and learner engagement through data-driven recommendations
- Decision Authority: Determines instructional design approach, content structure, and delivery methods for assigned initiatives within established learning strategy
Skills Required
- Design end-to-end learning solutions aligned to business priorities (onboarding, leadership, operational training)
- Define learning objectives, success metrics, and instructional frameworks for ILT, VILT, and self-paced formats
- Develop facilitator guides, participant materials, e-learning modules, and job aids
- Translate complex operational and technical content into clear, engaging learning experiences
- Create visually effective and interactive learning assets using LMS and e-learning authoring tools
- Partner with subject matter experts, Operations Training, and business leaders to gather requirements and validate content
- Track participation, completion, and effectiveness using LMS and reporting tools and analyze data to refine programs
- Facilitate orientation, onboarding, or small-group training sessions as needed
- Support program logistics including scheduling, enrollment, and training administration
What We Do
Goodwill Industries of Central Florida, Inc. is a 501(c)(3) non-profit organization dedicated to 'Building Lives That Work.' For over 60 years, it has provided vocational and job placement services to thousands of people in Central Florida. The organization operates retail and donation centers to fund programs that increase economic mobility and career advancement for individuals facing barriers to employment.
