Inside Solutions Representative (Cox Business)

Building a good business relationship is a marathon, not a sprint. While it's important to act quickly in sales, there's no fast track to gaining trust or operating with authenticity. To borrow from Aesop's fable, "slow and steady seals the deal."
At Cox Communications, we're looking for an Inside Solutions Representative who understands just how the tortoise beat the hare. Are you someone who takes the time to do things right? Do you want to do those things with caring leaders who are invested in your future? If so, keep scrolling. We have just the spot for you.
What's In It For You?
Our lives contain a lot of moving parts. At Cox, our best-in-class benefits package and award-winning employee culture give you peace of mind, knowing that you and your family have a wide range of options for the best care available.

• We're on your side. Our pro-sales culture honors and respects what you and other salespeople contribute to our continuing success at Cox.

• We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow (often on our dime!).

• Our innovative culture provides us with a roadmap to keep ahead of the competition, and our excellent reputation with clients in our industries reflects that.

• At Cox, we foster a culture of integrity and fairness, which we generously recognize and reward.

• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.

• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.

• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.

• At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our amazing healthcare benefits.

• 10 days of free child or senior care through your complimentary Care.com membership.

• Generous 401(k) retirement plans with up to 8% company match.

• Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.

• Employee discounts on hundreds of items, from cars to computers to continuing education.

• Free internet, premium cable and smart home automation in applicable markets.

• We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

At Cox, we want what's best for you and do our best to provide it. Our benefits give you peace of mind and security for you and your family.
What You'll Do
As a patient and strategizing salesperson, you're in it for the long haul. You'll focus on inbound sales initiatives, handling telephony, data, wireless and video solutions for both new and existing small and medium business customers. You'll also develop spot-on strategies for selling bundled services. Other responsibilities include:

• Making outbound calls to existing customers to upsell additional products and services.

• Handling customer renewals as they arise.

• Listening to customers to understand their needs.

• Developing proposals and delivering presentations to new clients based on their business needs.

• Negotiating pricing, service level and terms and conditions with clients.

• Determining serviceability of client location.

• Working with sales engineers to determine appropriate solutions and address any issues regarding installation or service.

• Performing ROI assessments to determine if a sale is profitable.

• Following up to qualify prospects and request the return of signed contracts.

• Educating customers on installed products, service offerings, billing and charges.

• Developing alternate lead sources and soliciting referrals from customers.

• Working with sales support administration to complete sales orders.

• Providing customer intelligence and feedback to marketing department.

Who You Are
You can drum up business like nobody's...um, business. You operate with both charisma and integrity, all the way to the finish line. You also have the following qualifications:
Minimum:

• 5 years of experience in a related field,

• OR a high school diploma or GED with 3 years of experience in a related field,

• OR an AS/AA degree, a BS/BA degree or certification in a related discipline.

• Experience working with computers and common business software (e.g. Word, Excel, PowerPoint and Outlook).

Preferred:

• An AS/AA or technical certification in related discipline.

• 2 years of experience working in a position that requires meeting sales goals.

• 2 years of experience selling by telephone.

• 6 months of experience selling telecommunications products and services.

Ready for a sales career at Cox? On your marks, get set, go...apply today!
USD 16.63 - 25.00 per hour
Compensation:
Hourly pay rate is $16.63 - $25.00/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.