Inside Solutions Advisor (Cox Business)

Posted 2 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
Hybrid
17-26 Hourly
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Building a better future for this generation and the next.
The Role
Manage and grow existing B2B accounts by driving renewals, identifying upsell opportunities, developing account plans, troubleshooting service/pricing/technical issues, collaborating with engineers/support, creating proposals, negotiating contracts, and sharing customer feedback to improve offerings.
Summary Generated by Built In
Inside Solutions Advisor (Cox Business)
Imagine building relationships rooted in trust, authenticity and impact - connections that help businesses grow and people thrive. Sound like your kind of work?
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Ready to make a difference? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • A true team environment, with 3 days of real-life collaboration in the office.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.
What You'll Do
You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
  • Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
  • Developing strategic account plans to maintain and grow Cox Business's presence within existing accounts.
  • Troubleshooting and resolving service, pricing and technical issues by understanding customers' unique communication needs.
  • Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
  • Creating compelling proposals and presentations for additional products and services.
  • Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
  • Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
  • Sharing customer feedback with the marketing team to refine strategies and enhance offerings.

Who You Are
Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
Minimum:
  • 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience.
  • Sales experience with a proven track record of meeting quotas.
  • Proficiency with computers and common business software.

Preferred:
  • 1 year of experience in the communications industry or with a major communications equipment vendor.
  • 1 year of B2B field sales experience, including meeting quotas and cold calling.
  • Knowledge of local market and contacts.

Make your mark at Cox. Apply today!
USD 17.40 - 26.06 per hour
Compensation:
Hourly pay rate is in the range of $17.40 - $26.06/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

Skills Required

  • 7 years of related experience (or alternative experience based on education)
  • Sales experience with a proven track record of meeting quotas
  • Proficiency with computers and common business software
  • Authorized to work in the United States for any employer without sponsorship
  • 1 year of experience in the communications industry or with a major communications equipment vendor
  • 1 year of B2B field sales experience, including meeting quotas and cold calling
  • Knowledge of the local market and contacts

What the Team is Saying

Belinda
Tonya
Chris
John Chapman
Kib Yahyehyrab
Jenny Arias

Cox Enterprises Compensation & Benefits Highlights

  • Healthcare Strength Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
  • Retirement Support The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
  • Parental & Family Support Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.

Cox Enterprises Insights

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The Company
HQ: Atlanta, Georgia
50,000 Employees
Year Founded: 1898

What We Do

Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!

Why Work With Us

Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQAtlanta, GA
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