The Service Inside Sales is responsible for driving service revenue growth through effective contract management and proactive customer engagement. This role delivers significant impact by ensuring timely contract renewals, identifying revenue opportunities, and enabling consistent service product penetration across accounts.
This position reports to the Senior Manager Service and is part of the Service Sales located in Bengaluru and will be an on-site role.
In this role, you will have the opportunity to:- Act as the primary point of contact for all service contract-related queries, supporting customers with commercial requests and issue resolution
- Own end-to-end service contract processes including quoting, negotiation, PO processing, renewals, and system updates
- Collaborate with internal stakeholders to develop proposals and negotiate service agreements with key accounts
- Identify and drive service revenue opportunities by increasing service product penetration through a customer-focused approach
- Support development and execution of service business strategies by identifying growth opportunities and converting them into revenue streams
- Track and monitor key service commercial KPIs, highlighting gaps and driving continuous improvement initiatives
- Measure and report key service marketing KPIs in periodic reviews
- Bachelor’s or Master’s degree in Business, Life Sciences, or related field
- Minimum 3+ years of experience in inside sales, contract management, or customer-facing commercial roles
- Experience in managing service contracts, including quoting, renewals, and order processing
- Proficiency in Microsoft Office tools, including advanced use of Excel and PowerPoint
- Experience working with CRM/ERP systems for sales tracking and contract management
- Ability to travel up to 10%, primarily within location as required
- Contract management within a structured service environment
- Exposure to the Life Sciences or healthcare industry
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's or Master's degree in Business, Life Sciences, or related field
- Minimum 3+ years of experience in inside sales, contract management, or customer-facing commercial roles
- Experience in managing service contracts, including quoting, renewals, and order processing
- Proficiency in Microsoft Office tools, including advanced use of Excel and PowerPoint
- Experience working with CRM/ERP systems for sales tracking and contract management
- Ability to travel up to 10%
- Contract management within a structured service environment
- Exposure to the Life Sciences or healthcare industry
Beckman Coulter Diagnostics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Beckman Coulter Diagnostics and has not been reviewed or approved by Beckman Coulter Diagnostics.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life and disability insurance, flexible spending accounts, and mental health support. Feedback suggests these offerings are a notable strength of the overall package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick days, and volunteer time are highlighted, with flexibility or remote arrangements available for some roles. Feedback suggests this breadth of time-off options contributes meaningfully to total rewards.
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Parental & Family Support — Paid parental leave is provided for birth, adoption, or foster placement with the ability to use time in flexible increments within the first year. Feedback suggests family-focused perks like adoption support add tangible value for caregivers.
Beckman Coulter Diagnostics Insights
What We Do
Beckman Coulter is committed to advancing healthcare for every person by applying the power of science, technology, and the passion and creativity of our teams to enhance the diagnostic laboratory’s role in improving healthcare outcomes. Our diagnostic systems are used in complex biomedical testing, and are found in hospitals, reference laboratories and physician office settings around the globe. Beckman Coulter offers a unique combination of people, processes and solutions designed to elevate the performance of clinical laboratories and healthcare networks. We do this by accelerating care with a menu that matters, bringing the benefit of automation to all, delivering greater insights through clinical informatics and unlocking hidden value through performance partnership. An operating company of Danaher Corporation since 2011, Beckman Coulter is headquartered in Brea, Calif., and has more than 11,000 global associates working diligently to make the world a healthier place.
