The Service Inside Sales is responsible for driving service revenue growth through effective contract management and proactive customer engagement. This role delivers significant impact by ensuring timely contract renewals, identifying revenue opportunities, and enabling consistent service product penetration across accounts.
This position reports to the Senior Manager Service and is part of the Service Sales located in Bengaluru and will be an on-site role.
In this role, you will have the opportunity to:- Act as the primary point of contact for all service contract-related queries, supporting customers with commercial requests and issue resolution
- Own end-to-end service contract processes including quoting, negotiation, PO processing, renewals, and system updates
- Collaborate with internal stakeholders to develop proposals and negotiate service agreements with key accounts
- Identify and drive service revenue opportunities by increasing service product penetration through a customer-focused approach
- Support development and execution of service business strategies by identifying growth opportunities and converting them into revenue streams
- Track and monitor key service commercial KPIs, highlighting gaps and driving continuous improvement initiatives
- Measure and report key service marketing KPIs in periodic reviews
- Bachelor’s or Master’s degree in Business, Life Sciences, or related field
- Minimum 3+ years of experience in inside sales, contract management, or customer-facing commercial roles
- Experience in managing service contracts, including quoting, renewals, and order processing
- Proficiency in Microsoft Office tools, including advanced use of Excel and PowerPoint
- Experience working with CRM/ERP systems for sales tracking and contract management
- Ability to travel up to 10%, primarily within location as required
- Contract management within a structured service environment
- Exposure to the Life Sciences or healthcare industry
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's or Master's degree in Business, Life Sciences, or related field
- Minimum 3+ years of experience in inside sales, contract management, or customer-facing commercial roles
- Experience managing service contracts, including quoting, renewals, and order processing
- Proficiency in Microsoft Office tools, including advanced use of Excel and PowerPoint
- Experience working with CRM/ERP systems for sales tracking and contract management
- Ability to travel up to 10%
- Contract management within a structured service environment
- Exposure to the Life Sciences or healthcare industry
Danaher Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
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Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.
Danaher Corporation Insights
What We Do
Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.
