Inside Sales Manager

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
Senior level
Industrial • Manufacturing
The Role
Leads and develops an inside sales team, sets performance expectations, executes sales strategies, manages forecasts and pipelines, and drives revenue, retention, and profitability. Partners with outside sales, estimating, operations, and leadership; handles escalated customer issues; monitors market and pricing trends; recruits talent; and ensures CRM, policy, and regulatory compliance.
Summary Generated by Built In

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.


Inside Sales ManagerJob Summary

The Inside Sales Manager is responsible for leading, developing, and executing inside sales strategies that drive revenue growth, customer retention, and profitability. This role oversees the daily activities of the inside sales team while partnering with outside sales, estimating, operations, and leadership to achieve company objectives.

Essential Duties and Responsibilities
  • Guide team members through complex sales challenges, unexpected obstacles, and competing priorities to ensure business objectives are achieved.
  • Lead, coach, and develop a team of inside sales representatives through ongoing training and performance management.
  • Establish performance expectations and hold team members accountable for sales goals, CRM compliance, and customer service standards.
  • Develop and execute sales action plans aligned with company growth objectives.
  • Review sales performance, forecasts, and pipeline activity to drive revenue growth.
  • Recruit, develop, and retain top sales talent while fostering a collaborative team culture.
  • Provide leadership and guidance on escalated customer and sales issues, empowering team members and internal partners to resolve challenges while maintaining accountability for effective communication and follow-up.
  • Monitor market trends, competitor activity, and pricing conditions.
  • Partner with outside sales personnel to strengthen customer relationships and identify opportunities.
  • Ensure compliance with company policies and applicable regulations.
QualificationsRequired
  • Minimum 5 years of experience managing a sales team of five or more representatives.
  • Proven track record of achieving revenue and profitability targets.
  • Experience using CRM platforms, ERP systems, and Microsoft Office products.
  • Strong leadership, coaching, and performance management skills.
  • Manufacturing, wholesale distribution, or glass and glazing industry experience preferred.
Knowledge, Skills & Abilities
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong business insight and financial acumen related to pricing, margins, forecasting, and profitability.
  • Ability to exercise sound judgment and make quality decisions.
  • Resourceful problem-solver who adapts effectively to changing priorities.
  • Ability to build trust, influence others, and develop strong customer relationships.
Core Competencies
  • Drives Results
  • Customer Focus
  • Strategic Mindset
  • Action Oriented
  • Collaboration

What OBE Offers You

  • Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
  • Work-life balance – PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
  • Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.




Skills Required

  • Minimum 5 years of experience managing a sales team of five or more representatives
  • Proven track record of achieving revenue and profitability targets
  • Experience using CRM platforms, ERP systems, and Microsoft Office products
  • Strong leadership, coaching, and performance management skills
  • Exceptional communication, presentation, and interpersonal skills
  • Strong business insight and financial acumen related to pricing, margins, forecasting, and profitability
  • Manufacturing, wholesale distribution, or glass and glazing industry experience

Oldcastle BuildingEnvelope Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oldcastle BuildingEnvelope and has not been reviewed or approved by Oldcastle BuildingEnvelope.

  • Leave & Time Off Breadth — Leave programs include PTO and 10 paid holidays, including two floating holidays, and feedback suggests these are a relative strength. This structure is consistently highlighted across official materials and role descriptions.
  • Retirement Support — The 401(k) program includes a market-competitive employer match, often noted as up to 5%, and is commonly called out as a solid part of the package. This area tends to be viewed more favorably than base‑pay growth in several roles.
  • Healthcare Strength — Medical, dental, and vision offerings are broad—described as industry leading and including well-known carriers plus HSA/FSA options. This breadth signals robust core healthcare coverage, even as experiences can vary by location and plan year.

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The Company
HQ: Dallas, TX
6,700 Employees
Year Founded: 1989

What We Do

Oldcastle BuildingEnvelope (OBE) is a vertically integrated North American manufacturer, fabricator and distributor of architectural glass, glazing systems and related hardware. It supplies value-added glazing-focused products and services for interior and exterior building applications, including curtain walls, storefronts and entrances, windows, shower enclosures, railings and glazing hardware. Its team works with architects, glaziers, contractors and owners to address design challenges and bring building projects to life.

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