Inside Sales Manager, Generalist (ALM, RIM, Digital)

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Big Data • Cloud • Information Technology
The Role
Lead and develop an inbound inside sales team responsible for new customer acquisition and account expansion. Manage revenue performance, forecasting, CRM metrics, KPIs, coaching, digital engagement, social selling, and solution-selling practices. Collaborate with Sales Enablement, Marketing, Business Operations, and Sales Support to improve lead generation and sales workflows while ensuring policy, compliance, and process adherence.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an inspiring Inbound Inside Sales Manager to join our Inside Sales team.


In this role, you’ll have the opportunity to build and mentor a high-performing sales team as part of an exciting high-growth expansion at our new Tampa, Florida location. Here, your sales leadership and coaching expertise will shape a dynamic sales culture, helping sellers master modern digital tactics, accelerate lead conversion, and drive revenue growth across new and existing accounts. You will play a central role in guiding individual talent while aligning cross-functional strategies to elevate our sales pipeline.


What You’ll Do

In this role, you will:

  • Drive Team Performance & Accountability: Lead and manage the Inside Sales team to consistently achieve revenue targets across new customer acquisition and account expansion, utilizing CRM metrics and KPIs to maintain accurate forecasting.
  • Coach & Develop Sales Talent: Mentor sellers in digital engagement, social selling, and solution-selling tactics to foster professional growth and increase overall deal velocity.
  • Align Cross-Functional Strategy: Collaborate with Sales Enablement, Marketing, Business Operations, and Sales Support teams to refine lead generation strategies and streamline sales workflows.
  • Maintain Operational Standards: Ensure team adherence to organizational policies, compliance standards, and sales process best practices in a fast-paced sales environment.

What You’ll Bring

The ideal candidate will have:

  • 5+ years of direct B2B sales management experience with a proven track record of exceeding quotas and building high-performing teams.
  • Strong knowledge of modern selling techniques, digital engagement, and social selling strategies to build pipeline and close opportunities.
  • Proven ability in sales leadership, performance coaching, KPI management, and talent development.
  • Exceptional written, verbal, presentation, and interpersonal skills with a strong ability to build cross-functional partnerships.

What We Offer
  • Location: Tampa, Florida
  • Competitive compensation and benefits aligned with experience.
  • Flexible work options/alternative work options to support work–life balance.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.

Ready to lead a high-performing sales team and build our new sales hub in Tampa? Click apply to connect with our team today!

Category: Sales

Skills Required

  • 5+ years of direct B2B sales management experience
  • Proven track record of exceeding sales quotas
  • Experience building and managing high-performing sales teams
  • Strong knowledge of modern selling techniques
  • Experience with digital engagement and social selling strategies
  • Sales leadership, performance coaching, KPI management, and talent development experience
  • Exceptional written, verbal, presentation, and interpersonal skills
  • Ability to build cross-functional partnerships

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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