Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
How to Apply:
Submit your application using your updated resume in English.
What You'll Be Doing:
- Provide expert internal and external customer service and sales support to both the Field Sales and Customer Service Teams.
- Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.
- Responsible for handling discrepancies, interfacing directly with customers, recommending solutions and/or action plans to sales team staff.
- Responsible for Quote to Order Process, which includes: Process Quote to Order: forward quotes in PDF format to Quote Center, monitor PM views, update quote extensions, order samples and coordinate contract signature completion with legal; and process Place the Order : Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; manage inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and BSA (Customer Part and Pricing System) maintenance for contract pricing.
What We're Looking For:
- +2 years of similar experience in Customer Service and Sales.
- Advanced English skills, Conversational and written.
- Intermediate Microsoft Excel (Vlookup, Xlookup, pivot tables, and analysis of data).
Work Arrangements: Hybrid- 2 days in the office, 3 days working from home.
What We Offer at Arrow:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Benefits
- SESC Partnership: Benefits for the employee and their dependents.
- Commuter Benefits: Transportation vouchers (Vale Transporte) or parking reimbursement.
- Sul América Health Insurance: Coverage for the employee and their dependents (spouse and children).
- Sul América Dental Insurance: Coverage for the employee and their dependents (spouse and children).
- Sul América Life Insurance
- Pharmacy Card (Prescription drug discount/subsidy)
- Meal Vouchers (Vale Refeição)
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Annual Hiring Range/Hourly Rate:
R$53,500.00 - R$53,500
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:BR-Sao Paulo, Brazil (Av. Paulista)Time Type:Full timeJob Category:SalesSkills Required
- +2 years of similar experience in Customer Service and Sales
- Advanced English skills, conversational and written
- Intermediate Microsoft Excel (VLOOKUP, XLOOKUP, pivot tables, data analysis)
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
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Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
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Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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