Jobs at Arrow Electronics, Inc.

Handle customer complaints and act as primary quality liaison to vendors; manage Quality Alert/Rating System; analyze PDC-level internal and external quality trends and recommend improvements; develop vendor quality relationships and provide branch QA training.

Manage and automate RHEL and AIX infrastructure using Ansible/Ansible Tower. Build, patch, provision, and monitor virtual environments (VMware/ESXi), storage (SAN, LVM, ASM), backups and DR. Troubleshoot incidents, tune performance, maintain security/compliance, and drive automation-led process improvements while mentoring junior staff.

Design, analyze, prototype, and test electronics hardware (power converters, motor drives, valve controllers) using SPICE, Altium/OrCAD, and MATLAB/Simulink. Create hardware requirements, schematics, PCB inputs, test procedures, and verification reports. Perform thermal, derating, DC load, and magnetics analyses; manage components/obsolescence; lead small/medium projects; mentor junior engineers; interface with suppliers/OEMs; ensure airworthiness and product readiness.

Lead continuous improvement across distribution centers by optimizing inbound/picking/outbound workflows, facility layouts, and workstation ergonomics; perform data analysis and time studies to set labor standards and capacity plans; manage capital, cost-reduction, and automation projects; integrate and support WMS/WES/LMS systems; conduct root-cause analysis, implement CAPA, author SOPs, and deliver technical training.

Manage assigned customer accounts with strategic service and solution selling. Own quote-to-order and order-to-invoice processes, coordinate suppliers, maintain inventory and quality metrics, negotiate pricing, and resolve customer issues using supply-chain systems and Excel.

Support global operations with customer-facing quality oversight: manage Customer Health program, lead root cause analysis and 8D/CAPA, drive corrective/preventive actions, analyze order-to-delivery trends, support QMS/ISO compliance, and partner with suppliers to reduce field quality reports and improve KPIs.

Lead North America campaign management to standardize processes, manage a 10-person campaign team, enforce budget/MDF discipline, optimize capacity with tools like Workfront, integrate campaign systems with CRM and financial software, and deliver standardized ROI reporting and attribution.

Handle German-speaking inside sales: maintain CRM and sales records, generate reports, learn product portfolio (servers, storage, networking, virtualization, infrastructure software, cloud), assess customer needs, present solutions via Teams or phone, answer questions and handle objections, and collaborate with internal teams.

Lead a global Lead Generation/SDR team to convert MQLs to SQLs, optimize end-to-end processes, align Sales and Marketing, enforce CRM best practices (Salesforce), monitor conversion metrics, and drive continuous improvement and training to generate qualified pipeline.

Qualify and nurture inbound/outbound leads (MQLs) into SQLs via calls, emails, and social outreach; maintain CRM records; collaborate with marketing; generate pipeline and identify upsell opportunities while meeting conversion and activity KPIs.

Lead and design new Oracle E-Business Suite implementations with a focus on Supply Chain Planning. Provide solutioning, gather requirements, and drive functional design and configuration across implementation projects. Collaborate with stakeholders to ensure industry-aligned solutions.

Manage a portfolio of renewals using a 120-day cadence: engage end users, secure renewals, identify upsell opportunities, support partners with quotes/pricing, maintain CRM/pipeline hygiene, escalate risks, and meet quarterly and annual renewal targets while coordinating with internal teams to resolve issues.

Lead Arrow's strategic partnership with Microsoft, develop and execute business plans, manage forecasts and pipeline, coach and lead Business Development and Account Managers, drive demand generation and value-based selling, support complex commercial engagements and C-level opportunities.

Lead regional semiconductor sales by building customer relationships, driving design conversion, implementing supplier and regional strategies, training and enabling field engineering and sales teams, supporting quoting and escalation, and delivering profitable market share growth through financial and logistics programs.

Provide telephone and email customer support; manage estimates, orders, and invoicing; collaborate with sales teams and suppliers; develop offers and follow up sales cases through execution; maintain accurate records and support customers in Italian and English.

Sell and organize training sessions for customers, resellers, and vendors. Manage registrations, coordinate dates/materials, prepare marketing and training materials, handle invoicing, update web content, and provide administrative and customer support.

Ensure company adherence to regional, local, and U.S. export/import control laws. Review and clear orders and partners in trade compliance software, perform denied-party screening, assign license requirements, provide import/export shipment clearance instructions, and coordinate with internal teams and external freight forwarders, brokers, and couriers.

Support Data & Analytics by documenting requirements, performing detailed analysis for master data management, monitoring and resolving data quality issues, coordinating with stakeholders and data stewards, managing ticket workflows, and reporting mitigation plans.

Drive Microsoft cloud business development and account management with channel partners: provide technical consultancy, build relationships, support partner offers, deliver trainings/workshops, stay current on vendor offerings, and help secure new sales opportunities. Office-based Lisbon role with hybrid option and some regional/EMEA travel.

Maintain and update CRM data for customers, leads, and sales activities; provide administrative support to the sales team; handle vendor requests and order-related issues. Collaborate with internal departments and communicate in German with stakeholders.