At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Role summary
We are looking for a Infrastructure & Enterprise Engineer III to join the Reliability Operations. This role is built for a hands-on engineer with strong coding depth who can improve reliability through automation, AI enablement, and modern platform engineering practices.
This team is moving from reactive operations to autonomous resilience, with a clear focus on AI-enabled detection, response, communication, and prevention, plus automation that reduces manual effort and improves recovery speed. The role should help advance operational excellence through better workflows, stronger observability, and scalable engineering foundations across production systems.
What you will do
• Design and build workflow automation that removes toil, improves operational consistency, and accelerates incident response
• Develop AI-enabled operational capabilities that improve detection, diagnosis, communication, and recovery workflows
• Build and maintain services, tools, and automations using Python as a primary engineering language
• Use platforms like n8n and adjacent automation tooling to orchestrate operational workflows across systems
• Strengthen observability across metrics, logs, traces, alerting, and service health signals
• Partner with SRE, platform, infrastructure, and service owners to improve
resilience, MTTR, and engineering standards
• Identify repeatable failure patterns and turn them into durable automation,
guardrails, and self-healing opportunities
• Contribute to DevOps practices including CI/CD, release reliability, infrastructure automation, and production readiness
• Raise the technical bar through design reviews, code quality, operational rigor, and mentoring of other engineers.
• Eliminate manual steps in recurring operations processes AI enablement
• Apply AI to operational workflows such as summarization, triage assistance,
intelligent routing, runbook guidance, anomaly context, and post-incident analysis
Who You Are :
Mininum Qualifications:
• Software design and hands-on implementation experience
• 8+ years of experience in reliability engineering and automation
• Strong Python development skills, including building automation frameworks,
services, APIs, and production-grade tooling
• Strong experience with workflow automation, including event-driven and API-led integrations
• Deep understanding of observability, including logs, metrics, traces, alerting
strategy, and operational telemetry
• Strong DevOps background, including CI/CD, infrastructure automation, production support, and release reliability
• Experience working in high-availability or mission-critical environments
• Strong debugging, systems thinking, and incident management instincts
• Ability to work cross-functionally and influence technical direction.
Preferred qualifications
• Experience with AIOps, operational intelligence, or AI/LLM-enabled engineering workflows
• Familiarity with incident management, problem management, and post-incident review practices
• Experience integrating across tools used in enterprise operations ecosystems
• Knowledge of SRE practices such as SLIs, SLOs, error budgets, and reliability
engineering tradeoffs
• Experience mentoring engineers and leading medium-to-large technical initiatives
• Exposure to cloud-native infrastructure, platform engineering, and resilience
automation patterns
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.Skills Required
- Software design and hands-on implementation experience
- 8+ years of experience in reliability engineering and automation
- Strong Python development skills, including building automation frameworks, services, APIs, and production-grade tooling
- Strong experience with workflow automation, including event-driven and API-led integrations
- Deep understanding of observability, including logs, metrics, traces, and alerting strategy
- Strong DevOps background, including CI/CD, infrastructure automation, production support, and release reliability
- Experience working in high-availability or mission-critical environments
- Strong debugging, systems thinking, and incident management instincts
- Ability to work cross-functionally and influence technical direction
- Experience with AIOps, operational intelligence, or AI/LLM-enabled engineering workflows
- Familiarity with incident management, problem management, and post-incident review practices
- Experience integrating across tools used in enterprise operations ecosystems
- Knowledge of SRE practices such as SLIs, SLOs, error budgets, and reliability engineering tradeoffs
- Experience mentoring engineers and leading medium-to-large technical initiatives
- Exposure to cloud-native infrastructure, platform engineering, and resilience automation patterns
Expedia Group Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Travel and wellness reimbursements, employee travel discounts, and flexible stipends are presented as standout perks that add meaningful lifestyle value. Mental-health resources and pet support broaden the package beyond core pay.
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Parental & Family Support — Paid parental leave for all parents with additional time for birthing parents, plus adoption, surrogacy, and caregiver support, are highlighted as generous and accessible. Immediate eligibility for parental leave reinforces the family-friendly design.
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Healthcare Strength — Medical, dental, and vision coverage is paired with inclusive healthcare extending to partners and covering fertility and transgender services. Access to mental-health platforms complements the core medical offering.
Expedia Group Insights
What We Do
Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
Why Work With Us
As travelers and technologists, we are passionate about making travel more seamless, accessible and memorable. We embrace different perspectives, celebrate new ideas, and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.
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Expedia Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
