Indirect Account Mgr MDU

Posted Yesterday
Be an Early Applicant
San Diego, CA, USA
In-Office
53K-87K Annually
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manage strategic multi-dwelling-unit accounts by implementing marketing programs, promoting Spectrum services, driving product adoption, coordinating digital campaigns, resolving agreement issues, supporting contract upgrades, and identifying new business opportunities. Serve as the primary client liaison, maintain account penetration, collaborate with property teams and sales, and travel throughout the assigned territory to visit properties.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking for a role where your strategic marketing efforts directly shape property success and client satisfaction? At Spectrum, you'll implement exclusive marketing programs, visit properties and collaborate with staff to drive product adoption and performance across multiple portfolios. Your expertise will strengthen our presence in strategic accounts, ensuring lasting impact for both our clients and Spectrum.
How You'll Make an Impact
  • Implement Spectrum's marketing initiatives through onsite collateral, welcome packets and digital campaigns across assigned properties
  • Coordinate digital marketing efforts, including promoting Spectrum Internet as an amenity on property websites and digital mover journeys
  • Partner with property teams to launch targeted email campaigns to incoming residents and secure upgrades such as Property Management System integration
  • Collaborate with sales to transition contract upgrades, amendments and conversions to Spectrum Ready and Quick Connect solutions
  • Resolve issues with properties violating Exclusive Marketing Agreements and partner with Client Solutions to renew at-risk or expired agreements
  • Serve as primary account owner, driving penetration and maintaining success in existing and new accounts while acting as the day-to-day liaison for client requests
  • Identify and evaluate new business opportunities, keeping clients informed of Spectrum's offerings and promotions and ensuring timely follow-up on all leads

Working Conditions
  • Field-based role with office reporting as directed by leadership
  • Travel required within assigned territory to visit properties

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree from a four-year college or university or relevant work experience

Experience
  • 3+ years in client service and relationship building within cable television, residential property management or real estate development
  • Recent experience creating or executing marketing programs with owners of multi-dwelling units
  • Familiarity with operations, marketing or other aspects of the cable industry

Skills
  • Ability to read, write, speak and understand English
  • Effective relationship management and ability to drive results through influence
  • Working knowledge of broadband and fiber network, video, voice and mobile technologies
  • Strong verbal, written and interpersonal communication skills
  • Self-motivated and able to meet deadlines while collaborating cross-functionally

Preferred Qualifications
Skills
  • Proficiency with CRM systems, including Salesforce
  • Skilled in Microsoft Office, including Excel, Word, PowerPoint and Outlook
  • Experience with automated reporting and analysis applications
  • Strategic planning expertise
  • Effective problem-solving skills
  • Experience with artificial intelligence applications

#LI-RW1
9S1158 2026-85459 9S1158 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$18,000.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor’s degree from a four-year college or relevant work experience
  • 3+ years of client service and relationship-building experience in cable television, residential property management, or real estate development
  • Recent experience creating or executing marketing programs with owners of multi-dwelling units
  • Familiarity with cable industry operations or marketing
  • Ability to read, write, speak, and understand English
  • Relationship management skills and ability to drive results through influence
  • Working knowledge of broadband, fiber network, video, voice, and mobile technologies
  • Strong verbal, written, and interpersonal communication skills
  • Ability to work independently, meet deadlines, and collaborate cross-functionally
  • Proficiency with CRM systems, including Salesforce
  • Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
  • Experience with automated reporting and analysis applications
  • Strategic planning expertise
  • Problem-solving skills
  • Experience with artificial intelligence applications

What the Team is Saying

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Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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