- Department / Division : Operations Dept / Finance & Operations Division
- Country / Location: Japan / Chiba
- Reporting to : Manager, Import
- Dotted Line: none
- None Number of reports : None / Indirect: none
Job Mission:
Facilitate efficient import and export operations for CHANEL products and materials by managing logistics, supporting systems, and collaborating across teams.
Key Responsibilities:
- Arrangement and management of import/export operations for CHANEL products, promotional items, and other special request goods
- Daily data entry and operations using the ERP system (Microsoft AX)
- Training and support for temporary staff within the team
- Handling troubles such as damage or mis-deliveries during international transportation
- Application to the Ministry of Economy, Trade and Industry for leather shoe tariff quotas and progress management of their use
- Coordination and collaboration with Global Logistics team (re-invoice processing, handling international transportation issues, promoting transport efficiency, reporting, and participation in various projects)
- Support for import/export of goods used in business department events and campaigns (including ATA Carnet operations)
- Coordination with freight forwarders (management of transportation services, conducting regular business reviews, management of EU-Japan EPA application)
- Coordination with IT department and external system integrators, involving IT projects, and system maintenance/management (including RPA)
- Participation in global freight forwarder bidding projects (every 5 years)
Key Requirements:
Academic / Professional Qualifications
- University graduates preferred
Work Experience
- More than 5 years of practical experience in trade operations (including at least 2 years of leadership experience)
- Experience in data entry and operations using ERP systems
- Experience in labor management, work guidance, and training of temporary staff
- Native level Japanese and business level or higher English proficiency (reading, writing, conversation)
- Experience participating in global projects
Preferred Experience
- Trade operation experience in luxury brands, fashion, or cosmetics industries
- User experience with IT systems (including requirements definition and communication with external system integrators)
- Experience as a team leader
Required Competencies
- Strategic thinking and analytical skills
- Decision-making, negotiation, and coordination skills
Skills Required
- University degree
- More than 5 years practical experience in trade/import-export operations, including at least 2 years leadership experience
- Experience in data entry and operations using ERP systems (Microsoft AX)
- Experience in labor management, work guidance, and training of temporary staff
- Native-level Japanese proficiency
- Business-level English proficiency (reading, writing, conversation)
- Experience participating in global projects
- Strategic thinking and analytical skills
- Decision-making, negotiation, and coordination skills
- Trade operation experience in luxury, fashion, or cosmetics industries
- User experience with IT systems, including requirements definition and communication with external system integrators
- Experience as a team leader
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
