Jobs at CHANEL

Coordinate tax compliance, reporting, planning, audits, and risk management. Prepare tax returns, accounting adjustments, reconciliations, and withholding tax calculations; advise stakeholders on Brazilian tax legislation; manage tax authority responses; and lead Tax Reform impact studies. Support business teams, improve tax processes, and lead, coach, and develop Tax department members while partnering strategically across the organization.

Manage the Costume Jewelry, Other Accessories, and Eyewear categories in a CHANEL boutique. Lead, coach, and develop sales teams; deliver elevated client experiences; oversee training, assortment planning, reporting, and KPI performance; partner with Home Office buying teams; and grow the client base through community partnerships and events. The role requires in-store presence, flexible scheduling, and boutique operational leadership.

Manage end-to-end accounts payable for Spain and Portugal, including invoice processing, purchase order matching, supplier data, reconciliations, month-end close, fixed assets, expense compliance, KPI monitoring, and audit support. Collaborate with stakeholders and suppliers while contributing to finance transformation, digitalization, e-invoicing, and continuous improvement initiatives.

Coordinates sales operations, customer orders, administrative processes, supply chain and logistics flows across markets and divisions. Tracks deliveries, inventory transfers, customs clearance, freight costs, invoices, lead times, KPIs and dashboards. Supports retail stores, events, product launches, reporting, customer inquiries and process improvement while maintaining operational visibility across Fashion, Fragrances and Beauty, and Watches and Fine Jewelry divisions.

Manage core People and Organisation operations across the employee lifecycle, including onboarding, employee changes, mobility, benefits, and exits. Maintain accurate records, documentation, data quality, and compliance while serving as a first point of contact for employee and manager inquiries. Identify process improvements, monitor service trends, support digital and AI-enabled transformation, and help implement sustainable people policies and programs.

Oversee all boutique operations, including inventory, shipping and receiving, alterations, facilities, security, staffing, compliance, and expenses. Lead and develop operational staff, ensure adherence to procedures and systems, partner with Retail Operations on efficiency initiatives, manage projects, and oversee budgeting and forecasting. Maintain in-store operational standards and support an elevated client experience.

Deliver personalized luxury client service, styling advice, product expertise, and after-sales support while achieving individual and boutique sales goals. Support boutique operations, product handling, alterations, client follow-up, merchandising standards, and CHANEL brand representation. Build lasting client relationships through polished communication, professional presentation, and exceptional fashion and luxury knowledge.

Leads people and organization strategy for Operations, Finance, Legal, and Regulatory Affairs. Responsibilities include workforce planning, organizational and operating model design, talent development, succession planning, change management, employee engagement, governance, and outcome reporting. Partners with senior leaders across a complex, matrixed organization and translates global P&O strategies into regional initiatives. The role requires significant HR business partnering experience, data-informed decision-making, and expertise supporting corporate functions.

Serve as a CHANEL Fashion Advisor in a flagship boutique, delivering personalized luxury client service, building lasting relationships, achieving sales goals, and providing expert product guidance. Support boutique operations, alterations, merchandising standards, client follow-up, and accurate data capture while representing the brand with polished professionalism and refined etiquette.

Support the Fashion Client Marketing team in Amsterdam for Benelux and Scandinavia: analyze client data, prepare targeted client lists, coordinate campaigns, assist boutique activations and events, and help drive adoption of digital clienteling tools.

Supports the Operations Manager with boutique administration, inventory management, shipping and receiving, invoice reconciliation, merchandise transfers, repairs, supplies, uniforms, and document retention. Coaches Heart of House team members and supports boutique opening, closing, cleanliness, compliance, and client service. The role requires strong organization, communication, retail operations knowledge, and in-store availability.

Provide personalized luxury fashion advice to CHANEL clients, build lasting relationships, showcase products based on client preferences, and deliver exceptional boutique service. The role requires strong knowledge of fashion trends and CHANEL heritage, elegant storytelling, organization, collaboration, and commitment to maintaining high standards of client experience.

Fashion Advisor for a luxury Madrid boutique, responsible for delivering personalized client experiences, styling ready-to-wear looks, achieving sales targets, supporting omnichannel service, handling client requests, maintaining boutique standards, replenishing stock, and contributing to inventory operations. Requires luxury retail experience, strong selling and styling skills, and fluency in Spanish and English.

Support delivery of Chanel's cyber transformation roadmap by maintaining dashboards/KPIs, tracking actions, risks and milestones, participating in governance and workshops, assisting project coordination, reporting and quality assurance. Help onboarding, continuous-improvement of PMO/change frameworks, update intranet/reporting materials, and provide ad hoc PMO operational support for security projects.

Provides luxury fashion retail sales and client service in a Chanel boutique. Advises customers across fashion, accessories, watches, and fine jewelry; builds client relationships and brand loyalty; follows sales procedures; maintains grooming and merchandising standards; supports inventory counts, replenishment, and boutique organization; and collaborates with sales, stock, visual merchandising, alterations, aftersales, security, and corporate teams.

Provide luxury fashion clients with exceptional end-to-end service, build lasting relationships through thoughtful outreach, represent Chanel’s brand image, and use fashion knowledge and styling expertise to create inspirational shopping experiences.

Manages fashion expertise across CHANEL boutiques, translating creative vision into product knowledge, luxury service, styling, and client experience excellence. Delivers training, coaches Style Advisors, evaluates performance, supports onboarding, develops talent, and partners with boutique leadership on business objectives, service indicators, client feedback, and collection impact. Requires frequent travel across boutiques, in-store presence, flexible scheduling, and at least five years of related experience.

Provide personalized luxury client experiences in CHANEL’s Fine Jewelry and Watch boutique. Advise customers, share product and brand expertise, achieve sales goals, process transactions, support after-sales service, manage stock, and maintain boutique presentation. This temporary December 2026 role requires strong interpersonal skills, a service-oriented mindset, and fluency in German and English.

Owns the client data foundation, including ingestion, integration, cleansing, governance, quality, access controls, dashboards, and data visualization automation. Leads cross-functional data initiatives, prioritizes backlogs, manages UAT and releases, trains business users, and builds a data stewardship community across fashion, retail, merchandising, and boutique teams. Advises on upstream data capture and supports client activation and Client360 initiatives.

Supports CHANEL’s Global Infrastructure Services project management community by coordinating meetings, qualifying new projects, maintaining project portfolios and KPIs, tracking capacity and budgets, and improving project management processes and tools. The role collaborates with Infrastructure Business Partners and 15–20 project managers globally across retail, enterprise, industrial, data, and innovation infrastructure initiatives.