Jobs at CHANEL

Leads indirect procurement for the Mexican market, developing governance, Source-to-Pay processes, strategic sourcing, supplier risk and performance management, cost optimization, ESG integration, and procurement transformation. Owns the local procurement roadmap, Coupa adoption, stakeholder partnerships, sourcing projects, KPI reporting, supplier compliance, and change management while coordinating with Finance, IT, Legal, and regional procurement leadership.

Own the Imagino Marketing Automation platform across Europe and Switzerland. Define the product vision, roadmap, backlog, standards, and functional requirements; prioritize business needs; coordinate delivery with technology teams and partners; support campaign and journey enablement; improve quality, compliance, adoption, and operational efficiency; and train Campaign Managers across multiple markets.

Leads Chanel Japan’s legal and compliance activities, including contract drafting and review, regulatory research, risk assessment, compliance policy implementation, employee training, investigations, audits, and committee support. Advises business stakeholders on legal and regulatory risks across labor, competition, advertising, product safety, anti-bribery, anti-money laundering, and fair-trade matters. Coordinates with global compliance teams and internal departments while promoting compliance culture and monitoring related KPIs.

Leads executive presentation design and visual storytelling for Chanel’s North Asia President’s Office. Establishes brand design systems, templates, workflows, and centralized asset libraries; transforms complex strategic information into compelling leadership communications; and supports regional events and bespoke gifting. Requires advanced presentation and design software expertise, strong aesthetic judgment, project management, stakeholder collaboration, and discretion with confidential senior-level materials.

Leads client marketing strategy across CHANEL’s Turkish fashion boutiques, translating regional priorities into client engagement, experience, gifting, events, top-client, data, and hospitality initiatives. Oversees boutique adoption of client tools, database quality, privacy compliance, budgets, ROI measurement, service indicators, and event performance. Partners with boutique, operations, learning, procurement, sustainability, and European marketing teams to deliver consistent luxury client experiences.

Leads human resources strategy and core HR processes across Greater New York fashion boutiques. Partners with boutique leadership on employee engagement, talent development, workforce planning, compensation, performance management, recruitment, employee relations, compliance, and organizational effectiveness. Conducts investigations, supports accommodations and leave matters, guides leadership development, and uses HR data to inform decisions. The role requires regular on-site presence across multiple retail locations and collaboration with Legal, Benefits, Talent Acquisition, and Retail Operations.

Supports fashion marketing for Chanel’s Geneva boutique through client communications, campaign coordination, gifting strategies, events, supplier follow-up, competitive monitoring, and client experience initiatives. The role involves coordinating digital and print communications, assisting hospitality services, tracking client experience metrics, and reporting on campaign performance. Candidates should be organized, analytical, proactive, fluent in French and English, and enrolled in a degree program requiring a credited internship.

Supports accurate and compliant payroll operations by reviewing Workday and timekeeping integrations, validating employee and compensation data, resolving payroll inquiries, reviewing pre-check reports, setting up garnishments, completing post-payroll tasks, maintaining data integrity, and preparing SOPs. The role also supports payroll-related projects and requires confidentiality, attention to detail, knowledge of payroll regulations, and proficiency with payroll systems and Microsoft Office.

Leads strategic insights and foresight initiatives across CHANEL’s divisions, translating consumer, client, market, cultural, competitive, and brand research into executive recommendations. Designs and analyzes qualitative and quantitative studies, manages vendors, supports brand equity and client experience measurement, monitors trends, and develops strategic roadmaps. Partners with senior leaders and global teams to inform business decisions, protect brand equity, and anticipate future luxury-market shifts.

Leads end-to-end EDM and CRM campaigns across planning, targeting, testing, deployment, performance analysis, and reporting. Manages Salesforce Marketing Cloud, client-data acquisition, marketing automation, communication schedules, competitor CRM analysis, and technical issue resolution. Coordinates with internal teams, IT, vendors, and global stakeholders while managing projects within timelines and budgets. Supports client journeys, database growth, campaign optimization, and continuous improvement across luxury fashion, fragrance, beauty, and watch businesses.

Process and validate supplier invoices, execute payment runs, reconcile accounts, maintain vendor master data, resolve discrepancies, support month-end close and audits, prepare accounts payable reporting, and improve procure-to-pay controls and processes. The role requires collaboration with suppliers and internal stakeholders across Scandinavia and Benelux, using D365, Coupa, and Office 365 while ensuring VAT and company-policy compliance.

Manage general ledger activities, financial close, reconciliations, reporting, tax filings, payroll accounting, cash flow analysis, inventory valuation, and audit support for the Luxembourg entity. Provide accounting support to Benelux and Scandinavian operations, maintain controls, ensure statutory compliance, and contribute to finance transformation, process harmonization, systems implementation, and automation projects.

The Accounting Coordinator records and verifies invoices, manages inventory costing and reconciliations, prepares provisions, year-end closing entries, tax declarations, government reports, and fixed-asset depreciation records. The role also supports audits, follows accounting procedures and regulations, and evaluates accounting processes in accordance with IFRS. It requires strong communication skills, Turkish and English fluency, and the ability to manage multiple assignments in a multicultural organization.

Support client data-related projects that advance digital transformation across operations. Execute user acceptance testing for digital and IT initiatives, communicate feedback to project owners, and assist with CRM-related assignments. The role requires Japanese and English fluency, interest in the luxury industry and digital tools, strong task and priority management, and the ability to work independently and collaboratively in a fast-paced environment.

Design and deliver production-ready AI and data science solutions across CRM, retail, marketing and operations. Build ML models, GenAI/RAG pipelines, feature engineering and training workflows; collaborate with data engineering to deploy, monitor and optimize models; run experiments and measure business impact while ensuring responsible AI, security and governance.

Leads digital learning strategy and blended learning experiences across Benelux and Scandinavia. Manages digital platform rollout, content development, learner engagement, communications, analytics, reporting, budgeting, and technical issue resolution. Collaborates with regional, European, marketing, commercial, retail, and wholesale stakeholders while supervising a Digital Learning intern. Requires strategic leadership, project management, data-driven decision-making, and strong communication skills.

Leads organization design and change enablement across CHANEL’s People & Organization function. Owns operating model, organizational structure, governance, role clarity, decision rights, ways of working, change readiness, and adoption frameworks. Partners with HRBPs, COEs, business leaders, Global teams, and transformation stakeholders; develops scalable tools, coaches change leaders, supports enterprise transformations, and addresses AI-driven changes to work and organizational design.

Drive digital transformation across Middle East markets by deploying digital capabilities, managing platform adoption, translating business needs into requirements, coordinating cross-functional technology projects, and supporting innovation pilots. The role bridges local and European teams, contributes to roadmaps, phases market rollouts, identifies experience improvements, and helps teams adopt new digital tools and ways of working.

Manage CHANEL’s presence on X and LINE through content planning, publishing, campaign execution, stakeholder coordination, paid amplification, and performance optimization. Analyze social conversations, trends, sentiment, and Share of Voice to deliver actionable recommendations that improve brand visibility, engagement, and communication effectiveness. Collaborate with Marketing, CRM, PR, Paid Media, global teams, and agencies across integrated social initiatives.

Lead SEAA's regional Data & Intelligence strategy, prioritize and deliver data, analytics and AI initiatives, guide platform and architecture choices, embed governance and responsible AI, drive data literacy and adoption, and build a high-performing data team aligned with global standards.