Jobs at CHANEL

Provide exceptional luxury client service to drive sales and retention: convert walk-ins, build and maintain client relationships, manage repairs/alterations follow-up, collaborate with boutique team, and work flexible hours including nights, weekends, and holidays.

Lead budgeting and forecasting, build financial models, analyze revenue and KPIs, produce management reports and presentations, partner with business teams to guide investment decisions and improve FP&A processes and reporting automation.

Support deployment and monitoring of operational projects, analyze sales and stock performance, optimize stock allocation, assist boutiques on procedures, prepare business analyses and presentations, and support product merchandising and buying sessions.

Lead ownership of the Optro audit and risk platform, manage configuration and access, build dashboards and reports (Audit Committee), deliver user training, coordinate remediation and testing, analyse data to surface risk trends, support pilot programs and specialised audit reviews, and partner with senior leadership to improve global audit and risk management processes.

Support showroom and basic PR tasks including sample lending, organizing and proofreading magazine clippings, preparing PR reports and translations, and compiling PR clippings for Paris. Assist with routine showroom activities and administrative PR support.

Lead boutique sales performance and client experience by coaching and developing Fashion Advisors, monitoring results, translating objectives into individual goals, and fostering long-term client relationships and a collaborative team environment.

Support end-to-end recruitment during peak hiring: source and screen high-volume retail candidates, coordinate assessments and interviews, manage offers and pre-onboarding, maintain ATS data and reporting, and ensure candidate/stakeholder experience and compliance.

The role involves defining and driving top client strategies, architecting exceptional experiences, empowering teams, leading cross-functional collaboration, and championing analytics to enhance client engagement in the luxury market.

Manage import/export logistics for CHANEL products: coordinate freight forwarders, handle customs procedures (ATA Carnet, tariff quotas), perform daily ERP (Microsoft AX) operations, support IT/system projects (including RPA), train temporary staff, resolve transport issues, and collaborate with global logistics and internal teams on projects and bidding.

Provide administrative support to the Fashion, Watches & Fine Jewelry Division and Corporate Communications team: diary management, expense reconciliation, travel booking, media monitoring, PR event logistics, and support for conferences and budget oversight. Work across stakeholders with strong attention to detail, communication, and confidentiality.

The Fashion Advisor enhances client experiences by embodying CHANEL's values, delivering personalized services, achieving sales targets, and fostering team collaboration.

The Senior Group Director, Shoes at Chanel will establish merchandising strategies for Shoes, drive category performance, and lead a team while ensuring client-centric offerings across U.S. boutiques and retail partners.

As a Fashion Advisor at Chanel, you will enhance client engagement, deliver luxurious experiences, build relationships, and represent the brand positively.

The Project Manager will support the Boutique Architecture team in managing and delivering boutique projects, ensuring timely execution, budget management, and adherence to design and sustainability standards.

The Account Manager will lead a team in the Fragrance & Beauty division, focusing on performance, client experience, and operational excellence while driving business growth and nurturing customer relationships.

The Senior Manager, Product Marketing - Core Business at Chanel leads marketing strategies for luxury jewelry and watches, focusing on product positioning, go-to-market strategies, and cross-functional collaboration to enhance brand desirability and client engagement.

The role focuses on integrating sustainability into business finance, reporting on carbon emissions, and developing a Finance Sustainability Framework across North Asia and SEAA. The manager will support strategic planning, budgeting, and ensure governance in sustainability investments while collaborating with various teams for effective implementation and compliance.

Lead adaptation and implementation of Europe Fashion Education & Styling strategy for Türkiye. Manage and coach a local learning team and boutique learning partner, design blended learning (digital, in-room, coaching), deliver styling training paths, measure engagement and KPIs, collaborate with cross-functional teams, build learning calendars and budgets, and support collection launches and client experience improvements.

The Fashion Advisor will provide superior client service, foster relationships, drive sales, and enhance the overall client experience through expertise in fashion and customer engagement.

The Financial System Analyst enables data-driven financial planning by ensuring the reliability of systems like CRAFT. They translate business needs into system solutions, drive process simplification, and support user adoption through documentation and training.