Jobs at CHANEL

Owns the technology application roadmap, delivery, lifecycle, and adoption across Singapore and export markets. Partners with business, regional technology, and global teams to analyze requirements, manage projects, budgets, vendors, change initiatives, and system integrations. Identifies opportunities for process optimization, automation, and AI, while ensuring compliance with architecture, cybersecurity, privacy, procurement, and regulatory standards.

Leads internal, executive, employee engagement, transformation, and change communications for Chanel’s global corporate functions. Advises senior leaders, develops strategic narratives, manages engagement initiatives for a 700-plus employee community, and translates complex priorities into clear communications. Measures communication effectiveness, uses employee insights to improve approaches, and manages two team members. Requires significant international internal or executive communications experience, strong strategic writing, stakeholder management, project leadership, and people-management skills.

Manages customer data quality, profiling, cleansing, standardization, consolidation, and match-and-merge activities. Develops data management processes, resolves data issues, supports data subject requests and privacy impact assessments, and helps define CRM data rules. Trains internal users on data practices, supports project testing and operations, and provides CRM and fashion teams with client data insights, analytics, and reporting.

Leads SEAA omnichannel and distribution strategy across local markets and travel retail. Drives channel growth, retail and e-commerce excellence, connected online-to-offline client journeys, performance frameworks, digital enablement, transformation governance, and market capability building. The role aligns global, regional, and market stakeholders, develops business cases and investment priorities, scales best practices, and leads the regional Omnichannel team.

Leads market-level technology and business-solution initiatives across Singapore and Malaysia, from requirements discovery through implementation, adoption, benefits realization, and transition to operations. Owns project portfolios, roadmaps, governance, budgets, risks, dependencies, vendors, and stakeholder communication. Coordinates business, regional technology, global teams, and implementation partners while managing change, training, user acceptance testing, compliance, readiness, and continuous improvement.

Supports marketing plans, boutique activations, collection launches, visual merchandising, client engagement, competitive analysis, training initiatives, and luxury events for CHANEL Watches and Fine Jewellery across the Middle East. Coordinates internal teams and external partners, manages invitations and event logistics, distributes marketing assets, and contributes to memorable client experiences. The role provides hands-on experience in luxury marketing, event coordination, and communications.

Lead international mobility for the UK region and global corporate teams, advising on cross-border tax, immigration, relocation, compensation, social security, payroll, assignments, and compliance. Design compensation packages, manage assignee compensation reviews, improve mobility programs, oversee supplier KPIs and RFPs, and collaborate with HR, Finance, Legal, Talent, and business leaders. Deliver training and provide strategic insights on global mobility trends, technology, and employee experience.

Leads Chanel Japan’s creative studio, setting visual, digital, and content strategy while overseeing creative operations, campaign production, budgets, vendors, and cross-functional execution. Manages project managers, content creators, copywriters, UX/digital creatives, and producers; ensures global-local creative alignment and luxury brand consistency across digital, print, retail, events, and media. Develops talent, improves workflows, manages resources, and partners with global artistic direction teams and Japan business divisions.

Leads paid media strategy, execution, budgeting, analytics, and agency management for CHANEL’s Watches & Fine Jewelry and Arts & Culture initiatives. Oversees integrated Paid/Owned/Shared/Earned media planning, thought leadership, trend analysis, reporting, partner negotiations, and cross-functional collaboration with PR, digital, legal, finance, and global teams. Manages and develops a team while driving innovation, brand protection, and performance evolution across media channels.

Leads sales and inventory planning for CHANEL’s Owned and Leased Fragrance & Beauty accounts. Develops forecasts, sales budgets, replenishment and allocation strategies, opening orders, and performance analyses. Partners with retail, merchandising, digital, market, and supply chain teams to optimize sales, inventory productivity, product launches, and distribution. Tracks purchase orders, fill rates, compliance, and business risks while supporting strategic initiatives and mentoring others.

Six-month knitwear design internship supporting fashion and textile research, knitted fabric development, machine and hand knitting, garment development, sampling, prototyping, fittings, and design file organization. The role requires strong knitwear sensitivity, technical knitting knowledge, visual research ability, Adobe Creative Suite proficiency, meticulous organization, and collaborative working skills within the Paris-based Chanel Fashion Studio.

Support Chanel’s Fabric team in developing fabrics and colorways for Ready-to-Wear, Couture, Métiers d’art, and capsule collections. Responsibilities include tracking fabric cards and research materials, updating color-ups and visual materials in Photoshop, communicating with internal teams, and collaborating across functions. The role requires strong organization, attention to detail, textile sensitivity, flexibility, and teamwork.

Leads CHANEL’s HR transformation PMO by coordinating strategic initiatives, maintaining integrated roadmaps, managing governance, risks, dependencies and benefits, and supporting executive decision-making. The role establishes delivery standards, improves reporting and digital tools, leverages AI-enabled portfolio insights, and aligns senior stakeholders across HR, Finance, Technology and global business functions.

Supports business intelligence, data governance, reporting, market and competitor intelligence, business performance analysis, and client analytics. The role integrates internal and external data, develops quality controls and automated reporting, analyzes commercial and consumer trends, and translates findings into actionable recommendations for planning and cross-functional decisions.

Support the Fashion Regional Marketing team in client communication, clienteling, and top-client engagement across Switzerland, Latin America and India. Coordinate digital and printed communications, mystery shopping, customer service coordination, and logistics for top-client experiences. Maintain analytical trackers, collect market feedback, and assist with reporting, trainings, and stakeholder communications to ensure coherent client journeys and measurable ROI for events and campaigns.

Support the leather goods design team in developing Capsule and Croisiere collections. Responsibilities include brainstorming concepts, conducting material and leather research, creating sketches and Photoshop work, developing 3D designs, coordinating with suppliers, preparing meetings, launching design sheets, and following up on products.

Lead analytics for luxury retail divisions by building dashboards, semantic models, and advanced analyses. Partner with stakeholders to translate data into actionable insights, execute A/B tests and causal inference, measure impact, and drive adoption of analytics to improve client experience, retention, and boutique performance.

Leads indirect procurement strategy and end-to-end sourcing in Korea, including spend analysis, competitive tenders, negotiations, contracting, supplier governance, risk management, and value tracking. Partners with business units and global functions to improve S2C and P2P compliance, support Coupa adoption, and advance sustainable and responsible procurement through ESG integration, due diligence, audits, and supplier performance management.

Coordinates HR operations across a multi-brand retail portfolio, including recruitment, onboarding, offboarding, employee records, leave administration, payroll inputs, variable compensation, employee relations, access management, reporting, engagement, and labor-law compliance. Partners with HR leadership, brand managers, retail teams, payroll, external providers, and department-store partners to support workforce continuity and a consistent employee experience.

Build and support production-grade Microsoft Fabric data products and pipelines across ingestion, transformation, lakehouse, warehouse, and curated layers. Implement reliable, restartable, and observable data solutions using medallion architecture, automated testing, governance, lineage, monitoring, CI/CD, and DataOps practices. Collaborate with architects, analytics, governance, application, and partner teams while documenting mappings, runbooks, controls, and operational procedures.