Jobs at CHANEL

Provide exceptional luxury retail service to convert walk-in customers into clients and brand ambassadors. Build and maintain client relationships, handle repairs and follow-up, collaborate with the boutique team, drive sales and client retention, and work a flexible schedule including nights, weekends, and some holidays.

Process and reconcile expense transactions, manage corporate cards, prepare accruals and intercompany invoices, support VAT and vendor reviews, distribute ledger reports, and assist system/process improvements to ensure accurate financial statements.

Piloter la performance commerciale régionale pour les fragrances et produits de beauté, superviser les gérants de territoire et équipes terrain, assurer l9exécution marketing et merchandising, développer l9expérience client, recruter et former les équipes, gérer stocks et opérations magasin, et représenter l9image CHANEL tout en atteignant les objectifs de vente.

Collect, analyze, and synthesize luxury market, HNWI, buyer, and competitor data to generate actionable insights. Create reports, presentations, and recommendations for marketing, communications, and retail teams. Localize global studies, act as a market intelligence contact, and partner cross-functionally and with external agencies to support business decision-making.

Supports learners by coordinating learning assistance and related support activities. The provided description contains no further details about specific responsibilities, qualifications, technologies, or work conditions.

The Fashion Advisor will deliver exceptional client service, convert walk-in traffic into loyal clients, and foster relationships, while collaborating with a sales team.

The Fashion Advisor at CHANEL will provide exceptional client service, build relationships, and drive business revenue while embodying the brand's values. Responsibilities include converting walk-in traffic into loyal clients and ensuring a superior client experience through effective communication and outreach. This role requires collaboration with the sales team and a passion for the fashion industry.

The Fashion Advisor at CHANEL will provide exceptional client service, build relationships, convert traffic to clients, and enhance brand loyalty while maximizing sales.

The Stockist is responsible for managing merchandise by receiving, verifying, storing, and organizing stock. Key duties include conducting inventory counts, ensuring product quality, maintaining cleanliness, and providing support to sales associates. The role emphasizes teamwork, personal presentation, and excellent client service within the boutique.

Support the My Account product team in Agile delivery: gather requirements, manage the backlog, write user stories and acceptance criteria, assist testing, track KPIs, coordinate stakeholders and partners, deliver demos, and create training and communication materials to improve customer experience.

Deliver personalized, high-end client experiences in a CHANEL boutique: advise on styling and RTW looks, meet sales targets, support omni-channel service, handle after-sales and client issues, maintain visual merchandising and stock, and act as a brand ambassador while collaborating with the team.

Support the Fashion Client Marketing team in Amsterdam for Benelux and Scandinavia: analyze client data, prepare targeted client lists, coordinate campaigns, assist boutique activations and events, and help drive adoption of digital clienteling tools.

Lead strategic account plans and relationships for major multi-brand retail partners. Drive omni-channel marketing, e-commerce, digital initiatives, and negotiations to grow market share and client loyalty. Coordinate cross-functional teams, create executive presentations, manage P&L responsibilities, analyze performance, and execute seasonal account strategies to optimize retailer performance and brand image.

The Manager, Client Development will act as a brand ambassador, focusing on client experience, team leadership, training, and community engagement to drive business results at CHANEL.

Provide exceptional in-store client service to drive sales and retention, convert walk-ins to clients, build lasting client relationships, manage repairs/alterations follow-up, and collaborate with the boutique team to deliver a superior luxury customer experience.

Lead the end-to-end S&OP process to align demand forecasting, supply, and finance. Own demand planning across channels, optimize inventory and allocations, manage product launches and end-of-life, track KPIs (forecast accuracy, fill rate, inventory turns), and drive cross-functional improvements using ERP and planning systems.

Provide exceptional in-store luxury client service to drive sales and retention: convert walk-ins, build client relationships through outreach, manage repairs/alterations follow-up, collaborate with the sales team, and support brand experience and loyalty. Must work flexible retail hours and maintain professional presentation.

The Product Manager will lead a diverse team to enhance client experiences and drive business within the Handbags and Small Leather Goods category, focusing on training, performance analysis, and community engagement.

Support daily after-sales operations for product inspection, repair feasibility, organization, and quality control. Manage item counts, outbound repair shipments, admin tasks (systems steps, photos), and partner with logistics, inventory, and artisan managers to improve processes and maintain lead times.

Conduct macroeconomic research, competitive benchmarking, and trend tracking to identify risks, opportunities, and disruptions. Synthesize findings into reports, dashboards, newsletters, and presentations for senior leadership. Collaborate cross-functionally to deliver timely, actionable insights using visualization and AI tools.