monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organisations work and outpace their competition.
Our team is growing and we are looking for an Implementation Consultant to join our Tel Aviv Professional Services team! In this role, you will train, advise and consult with customers to optimise their use of monday.com AI work platform during the course of an implementation project or ongoing managed services engagement. You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects!
Lead AI transformation and implementation projects for monday.com customers, designing and building tailored solutions including configurations, automations, reporting, user management, and other advanced monday.com features and functionality.
Build strong relationships with client stakeholders to understand their business needs and ensure successful adoption of monday.com across their organisation.
Design sophisticated workflows and relational data structures within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed.
Actively leverage monday AI and external Generative/Agentic AI tools to accelerate solution design, automate complex business logic, and deliver intelligent workflows for our customers.
Act as a project manager for small to medium-sized projects by building and executing on project plans that ensure deliverables stay on time and on budget.
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product.
Represent the voice of the customer by advocating for their needs and influencing the product development roadmap.
2+ years of experience as an implementation consultant, managed services consultant, customer success manager or technical project manager.
Experience leading software implementation or managed services projects that required hands-on build and system configuration.
Hands-on experience with Generative/Agentic AI tools and a strong understanding of how to leverage AI in streamlining work productivity and building workflows
Experience with project management, CRM, service desk, and/or collaborative work management software.
Strong project management and problem-solving skills, rooted in computational thinking and systems design.
Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives.
Ability to clearly articulate technical topics to a non-technical audience.
Foundational knowledge of APIs (GraphQL) and other integration tools (make.com) is a plus.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA or BS degree preferred.
Please note that this role is hybrid.
What monday.com can offer you:
Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
Skills Required
- 2+ years of experience as an implementation consultant, managed services consultant, customer success manager, or technical project manager
- Experience leading software implementation or managed services projects involving hands-on building and system configuration
- Hands-on experience with Generative AI or Agentic AI tools and understanding of how to apply AI to productivity and workflow development
- Experience with project management, CRM, service desk, or collaborative work management software
- Strong project management and problem-solving skills rooted in computational thinking and systems design
- Ability to rapidly learn and apply new concepts, business models, and technologies
- Strong customer-facing and presentation skills with credibility among client stakeholders and executives
- Ability to clearly explain technical topics to non-technical audiences
- Foundational knowledge of APIs, including GraphQL, and integration tools such as Make.com
- Excellent written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt
- BA or BS degree
What the Team is Saying
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
