The IME Scheduling Coordinator is responsible for scheduling and coordinating appointments with clients, IME providers/physicians and patients. This position ensures client-specific requirements for provider specialty and location are met and that all ancillary services are coordinated.
This is an onsite role.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Schedules and confirms appointment dates and times with physicians' offices
- Communicates with clients/customers regarding appointment scheduling, physician CV's, appointment changes, missed appointments/cancellations, and receipt of medical records and/or images
- Prepares and sends exam notification letters daily
- Coordinates with the client to obtain required medical records prior to examination
- Timely chart preparation by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination
- Communicates with physicians, clients and/or patients regarding any schedule changes. Responsible for submitting client invoice and/or issue to accounting if charges are incurred
- Coordinates ancillary services such as transportation and translation, when needed. Ensures the appropriate steps are taken to cancel/reschedule services upon appointment change or cancellation
- Answers incoming calls and emails; handle inquiries appropriately in a prompt, friendly and professional manner
- Processes and maintains spreadsheets for provider payments utilizing CorVel internal programs
- Submits invoicing for IME/peer reporting
- Organizes and maintains document storage and record keeping in reporting system
- Follows strict state guidelines regarding forms and timelines
- Additional duties as assigned
KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Ability to work on several concurrent tasks, meet deadlines, and prioritize workload with minimal direction
- Strong interpersonal, time management, and organizational skills
- Comfortable interacting with all levels of staff as well as individuals outside of the organization
- Ability to work both independently and within a team environment
- Excellent verbal and written communication skills
- Exceptional decision-making and problem-solving abilities
- Ability to maintain confidentiality
- Proficient in Microsoft Office (Excel, Word, and Outlook)
EDUCATION & EXPERIENCE:
- Minimum of 3 years’ experience in administrative support roles
- High school diploma or equivalent, college degree preferred or equivalent combination of education and experience
- Experience in a medical office preferred
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $13.38 - $23.42 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Onsite
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum of 3 years' experience in administrative support roles
- High school diploma or equivalent
- College degree
- Experience in a medical office
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Experience using CorVel internal programs or similar provider/payment systems
- Excellent written and verbal communication skills
- Ability to multitask, prioritize, and work independently or in a team
- Ability to maintain confidentiality
CorVel Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CorVel Corporation and has not been reviewed or approved by CorVel Corporation.
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Wellbeing & Lifestyle Benefits — Work-from-home options and schedule flexibility are highlighted as meaningful offsets to lower base pay in certain roles. An Employee Assistance Program and related resources further support everyday wellbeing.
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Flexible Benefits — Multiple medical plan choices with dental/vision and a broad suite of supplemental coverages offer choice tailored to role and location needs. An HSA option with a company match adds flexibility in how healthcare expenses are managed.
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Retirement Support — A 401(k) with a company match is part of the core package.
CorVel Corporation Insights
What We Do
CorVel is a leader of risk and healthcare management solutions to employers, third party administrators, insurance companies and government agencies. We are publicly traded and annual revenues exceeded $595 million in FY2019. Our continued customer growth is a testament to our financial stability and our significant investments in new systems and technologies allows us to continue to deliver industry-leading solutions to the marketplace. CorVel has approximately 3,500 associates who serve customers through a national branch office network covering all 50 states.
