Job Location
MANILA NET PARK OFFICEJob Description
At P&G, your career is built to scale with our iconic brands like Ariel®, Safeguard ®, Tide ®, Head & Shoulders®, Old Spice®, and Vicks®.
Ready to join the team that powers our iconic brands? Here’s what you’ll be doing:
Job Description - Site Reliability Engineer - Band 1
Site Reliability Engineers (SREs) ensure the smooth operation of production systems by combining engineering principles, operational discipline, and automation within the P&G codebase and operating environments. SREs are implementing best practices for availability, reliability, and scalability. They are responsible for maintaining and automating monitoring, alerting to proactively identify and resolve potential incidents and drive continuous improvement. SRE defines and manages service level objectives (SLOs), service level indicators (SLIs), service level agreements (SLAs) and ensures those are met or exceeded.
Job Family Summary:
The Site Reliability Engineer is part of our IT Engineering job family. This family focuses on ensuring the smooth operation and reliability of our systems and platforms, contributing to the delivery of high-quality services to our users.
Job Description:
As a Site Reliability Engineer at Band 1 level, you will be responsible for maintaining, monitoring, supporting, and upgrading processes and systems for one or multiple Digital Products with Quality and within Time.
Key Responsibilities:
- Incident Management and Monitoring: Monitor system alerts and respond promptly to incidents, ensuring that Service Level Agreements (SLAs), Service Level Objectives (SLOs) and Service Level Indicators (SLIs) are met or exceeded.
- Performing Root Cause Analysis and creating Postmortems to improve incident response time and ensure consistent stability of the application.
- Automation and Process Improvement: Automate repetitive tasks, implement and maintain monitoring and logging systems, drive continuous improvements to prevent future incidents, including defining standards for processes.
- Guidance and Collaboration: Provide expert guidance to Stakeholders (Product, Platform, and Software Engineering teams) in relation to supportability, scalability, and efficiency with products and tools in the organization's portfolio.
- Infrastructure Management: Administer platform infrastructure, oversee change management procedures, contributing to product roadmap creation and defining strategies for critical products.
- Oversee vendor management, contribute to product roadmap creation, and define strategies for digital products to enhance service delivery.
- Represent Operations into PoC and Pilots. Ensure processes and tools are ready by Day 1 of Go Live.
- Drive observability implementations with monitoring and metrics, incident responses, feedback loops, documentation and knowledge sharing
Job Qualifications
Qualifications (Expected):
- Automation and Scripting Skills: Proficient in automation scripting using languages such as Python, Bash, or PowerShell, with experience in writing SQL queries for database management.
- IT Operations and System Administration: Strong background in IT operations, including familiarity with duty watch, ticketing systems (e.g. SNOW), and task management, alongside knowledge of system administration in Linux/Unix environments and cloud platforms like AWS, Azure, or GCP.
- Network and Database Knowledge: Familiar with network components and protocols, as well as database management, with experience in incident response methodologies to implement preventive measures.
- Monitoring and Observability: Experienced with monitoring metrics and platform/system diagnostics, as well as observability tools such as Prometheus and Grafana, to enhance system performance and reliability.
- Must understand ITIL Service Management, specifically on Service Level Management, Release, Event, Incident, Problem, Capacity and Performance Management practices.
- Be able to assess what impacts operational KPIs and recommend improvement across application and infrastructure layers.
- Must understand the Software Development Lifecycle. This includes frameworks and concepts for modern application development (Product Management, Agile/Scrum, DevOps).
- Must be an effective communicator to translate technical language to business language.
Qualifications (Preferred):
- Agile and DevOps Methodologies: Understand Agile methodologies and is familiar with DevOps practices.
- IT Security and Access Management: Familiar with key IT security concepts such as authentication, authorization, and encryption, IAM including permission models like Role-Based Access Control (RBAC) and Access Control Lists (ACL). Experience in Ping Authentication products (Ping ID, Ping Federate, Ping Radius) and PAM products (Centrify) is a big plus.
- Configuration Management and Standards Development: Experience with configuration management and Infrastructure as Code (IaC) tools such as Ansible and Terraform, while taking the initiative to define standards, best practices, and recommend improvements.
- Code and Infrastructure Optimization: Ability to script, debug, optimize code, and automate routine tasks. Experience in rightsizing infrastructure to balance performance and cost. Showing your previous code portfolio.
Certified in ITIL 4 Foundation, SRE Fundamentals, DevOps Foundation, PSM1
- Ability to script, debug, optimize code, and automate routine tasks.
- Willingness to learn and apply concepts such as SRE Site Reliability Engineering, TDD Test Driven Development, Chaos Engineering.
- Willingness to understand and improve the Client Experience and User Journey.
Scale your career with P&G
We provide avenues to scale your expertise and technological proficiency.
As an experienced hire, you are empowered to scale your impact and go beyond being a developer with opportunities to lead, guide, and collaborate on transformative projects that power our brands.
We are committed to scale your personal growth alongside the company’s success. Here’s what’s on the table:
- Performance bonus (STAR program) that rewards managers in light with business results achieved.
- Thrive at work and your personal life through our flexible work schedule with available work from home arrangements.
- Your well-being is non-negotiable and supported by health insurance, fitness support, and an Employee Assistance Program.
Learn more about what’s in store for you at https://www.pgcareers.com/ph/en/benefits.
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit http://www.pg.com to know more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full timeJob Number
R000154720Job Segmentation
Experienced ProfessionalsSkills Required
- Proficiency in automation scripting with Python, Bash, or PowerShell
- Experience writing SQL queries for database management
- Strong IT operations and system administration background
- Familiarity with duty watch, ticketing systems such as ServiceNow, and task management
- Knowledge of Linux or Unix system administration
- Knowledge of cloud platforms such as AWS, Azure, or GCP
- Familiarity with network components and protocols
- Database management experience
- Incident response experience
- Experience with monitoring metrics, platform diagnostics, and observability tools such as Prometheus and Grafana
- Understanding of ITIL Service Management practices, including service level, release, event, incident, problem, capacity, and performance management
- Ability to assess operational KPI impacts and recommend application and infrastructure improvements
- Understanding of the Software Development Lifecycle, Product Management, Agile/Scrum, and DevOps
- Effective communication skills for translating technical concepts into business language
- Familiarity with authentication, authorization, encryption, IAM, RBAC, and ACLs
- Experience with PingID, PingFederate, Ping Radius, or Centrify
- Experience with Ansible, Terraform, configuration management, and Infrastructure as Code
- Ability to script, debug, optimize code, automate routine tasks, and rightsize infrastructure
- ITIL 4 Foundation, SRE Fundamentals, DevOps Foundation, or PSM1 certification
- Willingness to learn and apply SRE, TDD, and Chaos Engineering concepts
- Willingness to improve client experience and user journeys
Procter & Gamble Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.
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Fair & Transparent Compensation — Compensation is considered competitive and benchmarked against top industry peers, supported by formal pay‑equity audits and stated transparent principles. Feedback suggests pay is a strong draw, with raises described as attainable and benefits starting from day one of training.
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Healthcare Strength — Health coverage is broad and immediate, including medical, dental, vision, life and disability insurance, with mental‑health and telemedicine offerings expanded recently. This breadth and day‑one access contribute to a perception of reliable, comprehensive care.
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Parental & Family Support — Parental leave is inclusive under a global framework for all parents, with added recovery time for birth mothers. Adoption, fertility, childcare support and eldercare services further strengthen family support.
Procter & Gamble Insights
What We Do
Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within" organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.
