The Role
Identify, contact, and qualify prospective customers through outbound and inbound outreach. Conduct discovery calls, research prospects, build targeted lead lists, maintain Salesforce records, meet outreach KPIs, and generate sales-ready opportunities. Collaborate with the sales team to transition qualified leads into the sales cycle, primarily serving professionals in the heavy civil construction industry.
Summary Generated by Built In
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED:
As a Sales Development Representative, you will play a crucial role in the growth of our company by identifying and qualifying potential customers. You will be responsible for generating leads, initiating contact with prospects, and creating opportunities for our sales team. The goal is to build a strong pipeline of qualified leads to support the overall sales strategy.
Qualifications:
- Previous experience in sales development or a related role preferred.
- Minimum 6 months, usually 12-15 months of experience as a Business Development Representative
- Strong communication and interpersonal skills.
- Proven ability to meet and exceed targets and KPIs.
- Proficiency in using Salesforce or similar CRM tools.
- Results-oriented mindset with a focus on revenue generation
Preferred Qualifications:
- Familiarity with the Heavy Civil Industry is a plus.
- Previous experience in sales development
Role Responsibilities:
- Identify Ideal Customer Profiles (ICP):
- Conduct discovery calls to assess prospect fit using qualification frameworks
- Drive Revenue Production:
- Make outbound cold calls to potential clients with the goal of driving revenue generation.
- Lead Generation and Qualification:
- Generate, qualify, and develop outbound leads to create quality opportunities in the sales pipeline.
- Communication with Heavy Civil Industry Professionals:
- Interact with professionals in the Heavy Civil Industry through various communication channels to gain insights into their industry and challenges.
- Inbound Lead Qualification:
- Qualify and engage with inbound leads to assess their potential fit and value.
- Collaboration with Sales Team:
- Partner with the Sales team to seamlessly transition leads into the sales cycle.
- Prospect Research and List Building:
- Research potential prospects, build targeted leads lists, identify key personas, and maintain accurate records in Salesforce to consistently track opportunities.
- Maintain High Volume Output:
- Meet and maintain targeted Key Performance Indicators (KPIs) by sustaining a high volume of outreach activities.
- Sales-Ready Opportunity Generation:
- Generate sales-ready opportunities by thoroughly qualifying leads and providing valuable insights to the sales team.
- Utilize Toolstack:
- Effectively use a toolstack to enhance and streamline the Sales Development and management processes.
Travel Requirements:
- Some travel required
BENEFITS & PERKS:
Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
Skills Required
- At least 6 months of experience as a Business Development Representative; typically 12–15 months expected.
- Strong communication and interpersonal skills.
- Ability to meet and exceed targets and KPIs.
- Proficiency with Salesforce or similar CRM tools.
- Results-oriented mindset focused on revenue generation.
- Previous sales development or related experience.
- Familiarity with the heavy civil industry.
- Previous sales development experience.
What the Team is Saying
Jordan Bales
Software Tester
Falk Hoeppner
Senior Quality Assurance Analyst
Sierra
Project Management Supervisor
Betty
Director of Development
Henry
IT Analyst
HCSS Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes multiple medical options with company-paid premiums for employees and children on select plans, alongside robust dental, vision, and FSA offerings. Feedback suggests these provisions are a standout part of the total rewards package.
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Retirement Support — Retirement benefits feature a 401(k) with employer matching (reported at 100% up to 3%, with indications it was recently increased). Feedback suggests the retirement program provides meaningful support for long-term savings.
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Wellbeing & Lifestyle Benefits — On-site fitness facilities, wellness stipends, sports courts and fields, free snacks and catered lunches, and a dog-friendly campus create extensive lifestyle value. Feedback suggests these amenities materially enhance day-to-day experience, especially for on-site roles.
HCSS Insights
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The Company
What We Do
Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves. HCSS' mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.
Why Work With Us
At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.
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HCSS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We support a flexible, hybrid work environment that empowers employees to do their best work while balancing the needs of their lives outside of work.
Typical time on-site:
Flexible
Sugar Land, TX
