The candidate for this role will be responsible for supporting the day-to-day delivery of human resources and administration functions by coordinating recruitment, employee lifecycle activities, HR administration, employee engagement initiatives, and HR compliance while ensuring efficient and professional HR service delivery.
Key ResponsibilitiesSupport the full employee lifecycle, including recruitment administration, onboarding, transfers, confirmations, payroll inputs, employee records management, and offboarding processes.
Coordinate recruitment activities by posting vacancies, sourcing candidates, screening applications, scheduling interviews, and supporting hiring managers throughout the recruitment process.
Assist in implementing HR initiatives covering employee engagement, performance management, training and development, benefits administration, team building, and employee experience programs.
Maintain accurate HR records, HR information systems, headcount reports, training records, and employee documentation while ensuring compliance with HR policies and labour legislation.
Provide first-line support on employee queries and routine employee relations matters, escalating complex issues appropriately while maintaining confidentiality and professionalism.
Provide administrative and logistical support to the HR & Administration Manager, coordinate HR projects, and support field-based HR activities as required.
Bachelor's degree in Human Resource Management, Business Administration, or a related field.
Minimum of 1–2 years' experience in an HR Administration or HR Generalist role, preferably within the microfinance or financial services sector.
Working knowledge of labour laws, recruitment and selection, employee relations, performance management, training coordination, compensation and benefits administration, and HR policies.
Proficiency in Microsoft Office applications and HR Information Systems (HRIS).
Strong communication, interpersonal, organizational, problem-solving, and administrative skills with a high level of integrity, confidentiality, and professionalism.
Location: Dar es Salaam, Tanzania
Skills Required
- Bachelor's degree in Human Resource Management, Business Administration, or related field.
- 1-2 years' experience in HR Administration or HR Generalist role.
- Experience within microfinance or financial services sector.
- Working knowledge of labour laws, recruitment and selection, employee relations, performance management, training coordination, compensation and benefits, and HR policies.
- Proficiency in Microsoft Office applications and HR Information Systems (HRIS).
- Strong communication, interpersonal, organizational, problem-solving, and administrative skills; high integrity and confidentiality.
What We Do
ITM Tanzania Limited is a leading Human Capital Development and Business Solutions Company providing comprehensive services including human resource outsourcing, recruitment, placement, talent acquisition, professional training, capacity building, and HR advisory. Incorporated in 2018, the company offers tailored industry solutions and support to help organizations reach their objectives efficiently, leveraging local expertise and a global perspective.
