The Role
Support and execute core HR functions including recruitment, onboarding, employee records, performance support, payroll coordination, employee relations, compliance with labour laws, training support, HR reporting, and promoting employee engagement and wellbeing.
Summary Generated by Built In
Job Summary:
The HR Officer will support and execute core human resource functions to ensure effective people management and compliance with employment regulations. The role is responsible for recruitment, employee records management, onboarding, performance support, payroll coordination, employee relations, and maintaining a productive and compliant work environment. The ideal candidate will demonstrate strong communication skills in both Swahili and English, sound knowledge of labour legislation, high levels of confidentiality, and the ability to manage multiple HR priorities efficiently.
Key Responsibilities:
- Manage end-to-end recruitment processes including preparing job descriptions, advertising vacancies, screening candidates, and coordinating hiring activities.
- Maintain accurate and up-to-date employee records and personnel files in both physical and electronic formats.
- Coordinate employee onboarding and orientation programs for new hires.
- Support employee training and development initiatives.
- Monitor employee performance and assist managers with performance-related processes.
- Promote employee engagement and support a positive work environment.
- Provide guidance to employees and management on HR policies and procedures.
- Ensure compliance with employment laws, company policies, and labour regulations.
- Support payroll processing and employee benefits administration while ensuring accuracy and confidentiality.
- Address employee concerns and assist in conflict resolution and workplace investigations where required.
- Support health, safety, and employee wellbeing initiatives.
- Prepare HR reports and maintain HR documentation and records.
- Communicate effectively with employees regarding HR matters affecting performance and workplace compliance
Requirements
- Bachelor’s Degree in Human Resource Management or a related field.
- Minimum of 3 years of relevant experience in Human Resources.
- Additional certification in Payroll Management is an added advantage.
- Certification or training in Labour Relations is an added advantage.
- Strong understanding of employment legislation and HR best practices.
- Excellent verbal and written communication skills in English and Swahili.
- Ability to maintain a high level of confidentiality and professionalism.
- Strong negotiation, conflict resolution, and decision-making skills.
- Excellent organisational and time management skills with the ability to multitask effectively.
- Proficiency in HR systems and Microsoft Office applications.
- Ability to work independently and collaboratively within a team environment.
Skills Required
- Bachelor's Degree in Human Resource Management or related field
- Minimum of 3 years of relevant experience in Human Resources
- Strong understanding of employment legislation and HR best practices
- Excellent verbal and written communication skills in English and Swahili
- Ability to maintain a high level of confidentiality and professionalism
- Strong negotiation, conflict resolution, and decision-making skills
- Excellent organisational and time management skills with ability to multitask
- Proficiency in HR systems and Microsoft Office applications
- Ability to work independently and collaboratively within a team environment
- Certification in Payroll Management
- Certification or training in Labour Relations
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The Company
What We Do
Shugulika Africa Limited is a quality service provider with over 12 years of industry experience, specializing in recruitment, headhunting, HR consulting, training, payroll services, and other HR services.






