Human Resources Manager - W Edinburgh

W Edinburgh is hiring a Human Resources Manager to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. 

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE ROLE 

Reporting to the Director of Human Resources, as Human Resources Manager you will have responsibility for the day-to-day HR operation within the hotel. This is a key role that connects with all departments on property. You will be responsible for providing guidance and assistance on HR-related matters to employees at all levels of the business, from entry-level positions through to the hotel’s Executive Team. 

We are looking for someone who is an excellent communicator, objective in decision-making and passionate about looking after people. 

As Human Resources Manager, key aspects of your role will include: 

• The daily running of the HR department, meaning that you will oversee activities related to learning and development, payroll, engagement, employee relations, recruitment and retention.
• Work in collaboration with the hotel’s other heads of departments to put HR policy into practice, ensuring compliance with employment law and company policy. 
• Conduct classroom training on topics such as new starter orientation, leadership competencies and employment law.
• Manage the daily activity of the other members of the HR department, supporting them to achieve their own goals.
• Develop creative ways to increase employee engagement and retention.
• Ensure payroll is accurately processed, answering payroll-related questions where necessary. 
• Support the development of seasonal recruitment plans.
• Handle complex employee relations matters, including grievances, disciplinary investigations, capability and long-term sickness conversations.
• Maintain employee records securely and accurately, ensuring compliance with data protection regulations and employment laws.
• Maintain accurate digital records for all aspects of the Human Resource’s function.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the property.
• Maintain the confidentiality and security of employee and property records, files, and information.
• Develop and maintain positive working relationships with others.
• Be a W brand ambassador, ensuring the brand’s voice is present in all interactions with guests and talent.

Our ideal Human Resources Manager is someone who has: 

• Excellent communication skills, articulate in both written and spoken English.
• Strong interpersonal and negotiation skills.
• An ability to handle difficult conversations with sensitivity and empathy. 
• Strong problem-solving skills.
• The ability to listen to others, mediating in conflict situations.
• The ability to stay calm under pressure.
• The ability to conduct engaging training sessions, comfortable speaking in front of an audience. 
• A positive mindset, always seeking the best possible outcomes.
• Strong organization and multi-tasking skills with the ability to prioritise effectively.
• Previous experience handling employee relations matters.
• Previous experience in working with Occupational Health referrals.
• Previous experience in delivering HR support to employees and managers on-site.
• Previous experience of working with Trade Union bodies.
• A sound knowledge of UK Employment Law.
• A genuine passion for working with people.

In return for your hard work, we give you: 

• World class training and development, including leadership development. 
• Unlimited career opportunities (internationally and locally). 
• Bonus plan.
• Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service.
• Company pension scheme.
• Private medical insurance. 
• Wellness and mental health programmes. 
• Discounted accommodation, food and beverage in over 10,000 hotels all over the world! 
• Discounts for your friends and family.

ABOUT THE PROPERTY 

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12- storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. 

This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture. 

Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy. 

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect role for you, then apply to become our Human Resources Manager today!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the TeamW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.