Investor Servicing & Onboarding - Vice President

Posted Yesterday
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Edinburgh, City of Edinburgh, Scotland, GBR
In-Office
Expert/Leader
Fintech • Information Technology • Financial Services
Bringing together tech and market expertise to help people build better financial futures.
The Role

About this role


Team Overview

BlackRock Alternative Investors (BAI) is one of the top five largest alternative asset managers in the world. We are active in all asset classes and connect them in ways other firms can’t match, organizationally aligning under a single leadership across products and adhering to a common operating process across the assets consisting of real estate, infrastructure, credit, private equity and hedge funds. Our scale means we offer expertise and access unique to BlackRock, and you’ll collaborate with teams across our firm in unexpected ways. As part of a key growth engine for the firm, you’ll be invited to continue building the platform that is shaping the future of Alts investing by inventing and evolving innovative tech solutions on a team that continuously outperforms – setting new standards.


Grow your career with the firm that’s building tomorrow’s alternatives platform, backed by a purpose that drives positive outcomes for clients and the communities we serve.


The Alternatives Client Services (ACS) team support all of BlackRock’s privately placed alternatives products, including hedge funds, fund of hedge funds, private credit, private equity, and real asset funds from the time of investor onboarding throughout the life cycle of the fund. ACS is primarily responsible for investor onboarding, report distribution, transfer agency oversight and investor queries as well as internal and external reporting and client data management.


Responsibilities for this position will include management of the regulatory reporting requirements where investor data is required including FormPF/PQR, Dodd Frank and AIFMD. ACS is also responsible for overseeing the FATCA/CRS reporting and ensuring the proper process in place to collect all tax forms during onboarding. This person will also be responsible for the future state of client data and migration of the data to the end state technology. This role will also include additional projects that involve digital client onboarding of sub docs and improvement of the AML/KYC process. This position involves interaction with departments and business lines across the firm and offers an opportunity to join a fast paced and growing business within BlackRock. The successful candidate will be pro-active and flexible, will demonstrate initiative with a drive to succeed both as an individual and as a team.


The candidate’s responsibilities and essential functions will include but are not limited to:


Regulatory/Tax Reporting:
  • Serving as the key partner for ACS on cross-functional internal working groups with respect to Tax and Regulatory reporting.
  • Acting as a Subject Matter Expert for the team on global regulations, such as AIFMD, FATCA, Common Reporting Standards, Dodd Frank (Form PF/PQR), Form D/Blue Sky, and other relevant country-specific regulations.
  • Participate in the research and implementation of new and revised reporting requirements, and/or the evaluation of regulatory requirements for new products/transactions

Client Data/CRM
  • Develop a documented understanding of current platforms, opportunities for improvement and plan for implementation of the future model.
  • Gather understanding of users of underlying client data including reporting platforms, regulatory reporting and internal team members to assist with future state plan and identify and roadblocks or limitations.

Digital Onboarding Technology
  • Partner with legal and tax to develop a new standard subscription document that can be used for a digital tool.
  • Lead the project management and testing of the integration on investor onboarding process to a digital tool.
  • This may also include partnering with our external transfer agents on the process and defining the workflow for onboarding and AML/KYC review.

Experience
  • 10-15 years’ experience in a dynamic, deadline orientated, operational/ client service role with expertise in Alternative private funds
  • Participate and lead projects across the department, particularly those which look to mitigate risk, improve operating efficiency, and deliver exceptional client service
  • Ability to organize and analyze investor and portfolio data
  • The successful applicant will be self-motivated, proactive and able to change directions quickly
  • Ability to communicate clearly and concisely, both orally and in writing, at all levels
  • High attention to detail, ability to focus and take ownership of tasks until completion
  • Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately
  • Demonstrates team spirit, is prepared to assist colleagues and perform tasks that do not usually fall within his/her responsibilities.
  • Ensures accurate record keeping of work and shows excellent organizational skills

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.


Guidance on AI use for candidates


At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.


About BlackRock


At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.


This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.


To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.


BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Skills Required

  • 10-15 years of experience in a dynamic, deadline-oriented operational or client service role
  • Expertise in alternative private funds
  • Experience with global regulations including AIFMD, FATCA, CRS, Dodd-Frank Form PF/PQR, Form D, and Blue Sky requirements
  • Experience leading projects focused on risk mitigation, operating efficiency, and client service
  • Ability to organize and analyze investor and portfolio data
  • Clear and concise oral and written communication skills
  • High attention to detail and ability to take ownership of tasks through completion
  • Problem-solving skills and ability to collaborate across departments
  • Excellent organizational skills and accurate record keeping
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The Company
HQ: New York, New York
25,000 Employees
Year Founded: 1988

What We Do

As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com

Why Work With Us

Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.

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Employees engage in a combination of remote and on-site work.

BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.

Typical time on-site: 4 days a week
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