Human Resource Business Partner I - Guatemala

• Priorizamos su bienestar con beneficios médicos y de salud integrales, diseñados para apoyarlo a usted y a su familia, de acuerdo con las necesidades específicas de su país.

• Impulsamos su ambición con oportunidades de desarrollo profesional, capacitación y crecimiento para ayudarle a avanzar en su carrera.

What You Will Do – Primary Responsibilities

• Function as the day-to-day HR partner to several corporate divisions in the organization.

• Lead and execute talent strategies and utilize all talent management tools to ensure an appropriate talent mix.

• Recognize, train, coach, and provide meaningful feedback to support talent development and performance management, inclusive of providing day-to-day coaching to leadership on employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation.

• Leverage tools and resources to identify and implement solutions to respond to cultural trends and resolve leadership concerns that emerge.

• Team-oriented, consensus builder who understands how to achieve buy-in from diverse constituencies, building bridges and designing “win-win” solutions across a matrix management organization.

• Develop high-performing HR resources to drive talent, culture, and HR team operations.

• Embrace an open-door culture; expect all leaders to do the same.

• Provide clear, concise, and timely communication across assigned teams, departments, and business lines.

• Conduct (and resolve) simple to complex workplace investigations regarding complaints and/or concerns brought forth by team members and recommend corrective action if/when appropriate.

• Assist leaders in writing effective performance improvement plans and other disciplinary actions to minimize company liability while safeguarding employee rights.

• Educate the team on what delivering our Higher Purpose in your business means and how it leads to increased company brand awareness, loyalty, and revenues.

• Execute new initiatives and cyclical HR processes; lead and coach teams through change.

• Utilize strong partnerships with leadership teams to problem solve, coach, and deliver solutions that address business gaps within assigned client groups.

• Lead HR teams to achieve exceptional operational results (e.g., retention, training, engagement). Analyze trends and metrics in partnership with HR peers to develop solutions; programs and policies that drive optimal team and operational performance.

• Implement solutions to solve critical staffing needs at all levels; ensure leaders drive the development culture to build their talent bench.

• Ensure stability of teams through a focus on productivity and turnover at all levels.

• Manage employee relations/performance management issues inclusive of conducting internal investigations and performing terminations.

• Lead a compliance culture that mitigates legal risk (e.g., Form I-9, termination and final pay requirements, etc.). Maintain compliance and understanding with federal and state regulations concerning employment practices. Support and administer policy and ensure compliance with federal, state, and local employment laws and regulations. Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.

• Work cross-functionally with other team members and groups within the company.

• Champion personal leadership development using company tools and programs and actively seek feedback.

• Foster effective and consistent working relationships with co-workers, manager, leadership, and the general team member population.

• Maintain a working knowledge of the changing regulatory environment (via practice, reading, and/or coursework/ seminars) affecting employment law.

• Ability to flourish in a rapidly changing organization and operate comfortably with ambiguity and complexity while maintaining confidentiality to the highest degree.

• Prepare employee separation notices and related government and company documentation, as well as conduct exit interviews to determine reasons behind separation. Review termination payment calculations.

What You’ll Need – Qualifications & Requirements

• Bachelor's Degree in a related field of study; and 3-5 years of experience in a multi-site Human Resource function. Previous experience working with assigned territory required, with knowledge of HR policies and procedures. 

• Demonstrated knowledge and intermediate proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.

• Licenses and Certifications:
  • Professional in Human Resources (PHR)-HRCI Preferred Or
  • SHRM-CP Preferred 

• Bilingual in English required 

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