HR Policy and Program Lead - I-9 Work Authorization

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to provide tactical and strategic support for employment compliance programs and HR policies/procedures for all Lowe's locations. This includes responsibility for leading or more HR compliance program, ensuring efficient process, positive associate experience and compliance with state/federal laws and company policy. This role will provide proactive solutions and will also respond to complex or critical escalated associate, Legal government agency and subpoena requests. As such, this role must exercise a significant amount of discretion in handling and dealing with sensitive and confidential matters as well as data related to Lowe's and its current and former associates, vendors and customers. This role will routinely partner with other Centers of Excellence, leaders, HR business partners, etc. to resolve escalated issues, requests, or concerns. This role will use strong relationship-building, consultative and influencing skills; and exceptional interpersonal skills to interact and communicate with decision-makers at all levels.
What You Will Do

• Provides support to ensure compliance is being met across the various locations and jurisdictions (federal, state, local).
• Develops and supports Company's policies, processes, procedures, systems, reports, controls, etc. to meet federal, state, and local requirements.
• Leads one or multiple HR compliance programs from end to end, in partnership with the role's people leader(s) e,g., unemployment, drug testing, I-9, employment verification.
• Acts as project lead for one or more large-scale, cross-functional national project rollouts in HR from initiation to close; and manages scope, develops timelines and identifies/mitigates risks in partnership with HR Compliance Leadership.
• Performs in-depth evaluation and monitoring of current HR policies and procedures and identifies opportunities to simplify and streamline content for clear and consistent application supporting the needs of the business and the associate.
• Modifies or creates HR policies and procedures to ensure compliance and/or support process changes by conducting research on best practices and partnering with proper stakeholders.
• Supports alignment with external regulations and internal company compliance requirements.
• In conjunction with the Associate Relations and Labor COEs, continuously reviews the changing compliance landscape, and supports the adjustment or implementation of internal controls as required.
• Supports the implementation of regulatory or process changes, in partnership with other business units, to improve compliance to organizational standards.
• Develops and supports routine audits to monitor compliance with company policies, regulatory standards, and federal, state, and local employment laws to minimize risk.
• Champions business objectives by performing risk assessments of potential compliance gaps and takes lead in developing priorities and roadmaps for future initiatives.
• Responds to complex/ escalated associate questions regarding compliance requirements and partners with Manager or Director d for any SOP deviation.
• Develops and consults on the creation of compliance resources including job aids, communications.
• Regularly develops and delivers training materials related to program or project initiatives.
• May serve as SME on non- HR Compliance related projects and/or initiatives.

Minimum Qualifications

• Bachelor's degree Human Resources, Labor Relations, Industrial Relations, Business or related fields or equivalent years of experience in lieu of education requirement, if applicable
• 4 years Advanced knowledge of workplace compliant investigations, union avoidance, employee advocacy and employment law compliance
• 4 years Demonstrate a competent understanding of HR processes, procedures, controls, regulations, and compliance requirements
• 3 years HR experience in an organization with multiple sites in multiple states
• 2 years Demonstrated analytical and critical thinking skills; excellent verbal and written communications skills; ability to establish trust and credibility; able to work effectively at all levels in the organization

Preferred Skills/Education

• Master's degree MBA or Human Resources, Labor Relations, Industrial Relations, Business or equivalent
• 2 years Experience leading HR compliance programs (e.g. drug testing, I-9, unemployment, etc)

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Based in Mooresville, North Carolina, Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.