Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
Mondelez International is a global leader in snacking, with a portfolio that includes iconic brands like Milka, Oreo, Belvita, and Cadbury. We are currently looking for an experienced leader who thrives in a hands-on environment, can inspire the team of 17 talented colleagues, drive operational excellence and foster a culture of continuous improvement. The role is part of People Services and reports to People Experience Lead, CEE located in Poland.
About of the role
As People Experience Team Lead you will primarily manage delivery of core HR services (from hire to retire) in our eight manufacturing facilities located in Poland and Lithuania, ensuring efficient and employee-centric HR operations for direct production employees and line managers. As part of manufacturing team, you will also liaise with local People Leads (HRBPs) regarding PE contribution to local lean manufacturing programs that relate to organizational & capability topics.
Success criteria for the role are defined as: Being a Talent Maker and Talent Magnet for HR team, successful talent attraction campaigns for production employees, and self-service adoption in the plants.
Responsibilities
- Leading and mentoring the team of Plant People Experience Advisors (HR Coordinators) ensuring high-quality service delivery for employees and learning opportunities for the team. Driving the future-fit organization by intentional management of team's future-proof capabilities.
- Overseeing execution and excellence of core HR processes for direct production employees and line managers, ensuring compliance with local regulations and company standards. Ensuring accurate maintenance of HR data. Managing consistency across locations.
- Identifying opportunities to simplify/automate core HR processes and systems (Workday and ServiceNow), driving continuous improvement initiatives to optimize efficiency and employee experience. Liaising with regional and global functions for execution of improvements.
- Acts as a key interface ("bridge") between the People Services and business. Keep the knowledge base up to date (in ServiceNow) for an efficient self-service. Leads continuous improvement meetings (Squads) to ensure exchange of information between business and People Services and identify service improvement areas.
- Partnering with People Leads (HRBPs), line managers and other stakeholders to address HR-related inquiries. Promoting the self-service HR operating model and seeking the right balance between efficient service delivery and tailored employee experience.
- Supports local/regional/global initiatives for manufacturing population e.g., annual engagement survey.
Requirements
- Experience in HR Operations ideally within shared service delivery model, with a track record of leading teams.
- Familiarity with HR information systems (Workday and ServiceNow) and being comfort with data analysis.
- Strong interpersonal and communication skills to effectively collaborate with various stakeholders in highly matrix organization.
- Strong capability to identify issues, analyze situations, and implement effective solutions within HR Operations through project management.
- Managing well in ambiguity and resolving conflicting priorities or grey area tasks ownerships with professionalism and diplomacy.
- Fluency in English. Additional language will be an asset.
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is characterized by strong company matching, with some eligible groups also receiving a base company contribution. Feedback suggests negotiated updates at represented sites have further enhanced retirement features.
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Healthcare Strength — Coverage spans medical, dental, vision, mental‑health resources, life and disability insurance, and tax‑advantaged accounts, supported by wellness and EAP offerings. Onsite or company‑sponsored wellbeing initiatives provide additional day‑to‑day support.
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Parental & Family Support — A published global parental‑leave standard and resources such as lactation/wellness rooms signal structured support for caregivers. Bonding leave for all caregivers and other family‑care supports are highlighted in published materials.
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What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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