HR Operations Manager

Posted 2 Days Ago
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New York, NY
In-Office
130K-184K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
Rain is building the global payments infrastructure for the stablecoin era.
The Role
The HR Operations Manager will build and optimize HR processes, ensure compliance with laws, manage payroll and benefits, and enhance employee experience through data analytics and system management.
Summary Generated by Built In

Overview

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

We are looking for

A highly organized and proactive HR Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly and operate with high standards of compliance, precision, and trust. The HR Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate.

This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance—requiring someone who is detail-oriented, tech-savvy, and comfortable working in a dynamic, regulated environment.

What you'll do

  • Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements.

  • Maintain accurate employee data, organizational charts, and reporting lines across all systems.

  • Lead data integrity, auditing, and compliance efforts across HR platforms.

  • People Processes & Compliance

  • Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions.

  • Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards.

  • Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes.

  • Manage background checks, employment verifications, and contractor compliance processes.

  • International & Domestic Compensation, Payroll & Benefits Coordination

  • Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll.

  • Maintain records for variable compensation, token/equity grants, and other crypto-specific programs.

  • Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts.

  • Employee Experience & Lifecycle Management

  • Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience.

  • Oversee offboarding, exit documentation, equipment logistics, and system access governance.

  • Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.

  • Reporting & Analytics

  • Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more.

  • Provide people data insights to leadership for strategic planning and audits.

What we're looking for

  • 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech.

  • Deep understanding of global HR compliance, employment laws, and payroll operations.

  • Experience managing HR systems (e.g., Ashby, Notion, JustWorks).

  • Strong analytical mindset and comfort with spreadsheets, audits, and data integrity.

  • Excellent organizational skills with the ability to scale processes in a fast-moving environment.

  • Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred.

  • Discretion and professionalism when handling sensitive information.

Nice to haves, but not mandatory

  • Experience supporting teams across the US, LATAM, EU, or APAC.

  • Familiarity with compensation structures unique to crypto (token grants, vesting schedules).

  • Background in startup environments or early-stage company scaling.

Compensation will vary based on experience from $130,000 - $184,000

Our perks enable working at Rain to be a fulfilling, healthy and happy experience.

Unlimited time off 🛼 Unlimited vacation can be daunting, so at Rain we require our teammates to take 10 days minimum for themselves.

Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves.

Flexible Benefits 🧠 Easy-to-access benefits, for all employees based in the US, Rain pays a percentage of your benefits for the employee and for your dependents. We offer comprehensive health, dental and vision plans as well as a 100% company-subsidized life insurance plan.

Equity plan 📦 On top of a competitive salary, we offer every Rain employee an equity option plan so we can all can benefit from our success.

Rain Cards 🌧️ We want our teammates to be knowledgeable about our core products and services and to support this mission we issue a card for our team to utilize the card for testing.

Health and Wellness 📚 High performance begins from within. Our members are welcome to use their company card for eligible health and wellness spending like gym memberships, fitness classes and other wellness items.

Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Stay tuned for upcoming destinations!

Top Skills

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What the Team is Saying

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The Company
HQ: New York, NY
40 Employees
Year Founded: 2021

What We Do

Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products, platforms, and payment flows. Whether they’re launching a credit card program, enabling cross-border payments, or embedding wallets, Rain builds the tools to do it fast, flexibly, and compliantly.

We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support, 7-day-a-week settlement, and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity.

Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started.

If you’re excited about building the future of payments, we’re always looking for more Rainmakers to help us make money move—instantly, globally, and securely.

Why Work With Us

Rain is building frontier fintech at a moment of real regulatory clarity, which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors, we’re a lean team with a big mission. All Rainmakers take on real ownership, tackle complex problems, and have fun doing it.

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Rain Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
Company Office Image
HQNew York Headquarters
Our NYC office is located in the heart of Soho. We're surrounded by great shops, cafes, and restaurants, and conveniently located near multiple express and local subways.

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