People Operations Manager

Reposted 12 Days Ago
New York, NY, USA
In-Office
120K-160K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
Rain is building the global payments infrastructure for the stablecoin era.
The Role
The HR Operations Manager will build and optimize HR processes, ensure compliance with laws, manage payroll and benefits, and enhance employee experience through data analytics and system management.
Summary Generated by Built In
About the Company

Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.

You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.

Our Ethos

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

About the Role

A highly organized and proactive People Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly while maintaining high standards of compliance, precision, and trust. The People Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate.

This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance—requiring someone who is detail-oriented, tech-savvy, and comfortable working in a dynamic, regulated environment.

What You’ll Do
  • Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements

  • Maintain accurate employee data, organizational charts, and reporting lines across all systems

  • Lead data integrity, auditing, and compliance efforts across HR platforms.

  • People Processes & Compliance

  • Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions

  • Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards

  • Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes

  • Manage background checks, employment verifications, and contractor compliance processes

  • International & Domestic Compensation, Payroll & Benefits Coordination

  • Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll

  • Maintain records for variable compensation, token/equity grants, and other crypto-specific programs

  • Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts

  • Employee Experience & Lifecycle Management

  • Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience

  • Oversee offboarding, exit documentation, equipment logistics, and system access governance

  • Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.

  • Reporting & Analytics

  • Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more

  • Provide people data insights to leadership for strategic planning and audits

What we're looking for
  • 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech

  • Deep understanding of global HR compliance, employment laws, and payroll operations

  • Experience managing HR systems (e.g., Ashby, Notion, JustWorks)

  • Strong analytical mindset and comfort with spreadsheets, audits, and data integrity

  • Excellent organizational skills with the ability to scale processes in a fast-moving environment

  • Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred

  • Discretion and professionalism when handling sensitive information

Nice to have, but not mandatory
  • Experience supporting teams across the US, LATAM, EU, or APAC

  • Familiarity with compensation structures unique to crypto (token grants, vesting schedules)

  • Background in startup environments or early-stage company scaling

Things that enable a fulfilling, healthy, and happy experience at Rain:

Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.

Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.

Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.

Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.

Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.

Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!

In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.

Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Skills Required

  • 5+ years of HR operations or people operations experience
  • Deep understanding of global HR compliance and payroll operations
  • Experience managing HR systems (e.g., Ashby, Notion, JustWorks)
  • Strong analytical mindset and comfort with spreadsheets, audits, and data integrity
  • Excellent organizational skills with the ability to scale processes in a fast-moving environment
  • Experience in a regulated industry (financial services, fintech, banking, crypto)

What the Team is Saying

Shai
Jennifer
Javier
Christy
Miles
David

Rain Compensation & Benefits Highlights

  • Affordable Benefits Health coverage is described as employer-paid for the vast majority of medical, dental, and vision premiums, lowering employees’ out-of-pocket premium costs. Company materials and profile summaries present this as a standout element of the package.
  • Wellbeing & Lifestyle Benefits $350/month wellness support (fitness, therapy, personal well-being) and a $1,000 home-office setup stipend are included, alongside regular team events and offsites. These perks add tangible cash value beyond base pay.
  • Equity Value & Accessibility Employees receive equity ownership/stock options as part of total rewards. This ownership component is highlighted as broadly available across roles.

Rain Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
100 Employees
Year Founded: 2021

What We Do

Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products, platforms, and payment flows. Whether they’re launching a credit card program, enabling cross-border payments, or embedding wallets, Rain builds the tools to do it fast, flexibly, and compliantly. We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support, 7-day-a-week settlement, and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity. Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started. If you’re excited about building the future of payments, we’re always looking for more Rainmakers to help us make money move—instantly, globally, and securely.

Why Work With Us

Rain is building frontier fintech at a moment of real regulatory clarity, which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors, we’re a lean team with a big mission. All Rainmakers take on real ownership, tackle complex problems, and have fun doing it.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery

Rain Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
Company Office Image
HQNew York Headquarters
Our NYC office is located in the heart of Soho. We're surrounded by great shops, cafes, and restaurants, and conveniently located near multiple express and local subways.

Similar Jobs

Rain Logo Rain

Director, Financial Partnerships

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
Hybrid
New York, NY, USA
100 Employees
225K-275K Annually

Rain Logo Rain

Product Manager

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
In-Office
New York, NY, USA
100 Employees
175K-225K Annually

Rain Logo Rain

Counsel

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
In-Office or Remote
2 Locations
100 Employees
175K-225K Annually

Rain Logo Rain

Senior Product Manager

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
In-Office
New York, NY, USA
100 Employees
215K-250K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account