HR Operations Analyst

Posted Yesterday
Be an Early Applicant
Monterrey, Nuevo León, MEX
Hybrid
Mid level
Cloud • Information Technology • Professional Services • Sales • Software
As a leader in Enterprise Resource Planning, we're the essential partner for the world's most essential businesses.
The Role
Supports global HR operations through onboarding, employee data management, reporting, process improvement, automation, audits, compliance, acquisitions integration, and employee support. The role partners with Talent Acquisition and HR, conducts new-hire orientations, manages HR data accuracy, responds to process and background-check questions, and contributes to reengineering operational workflows. Workday, ATS, Excel, and HR operations experience are valuable.
Summary Generated by Built In

The Job

The HR Operations Analyst will be responsible for supporting the HR Team by leading projects, process improvements and automation efforts to enable high level of customer service to the business. The ideal candidate will operate in a global fast-paced environment to develop solutions and support HR operations.

What you will be doing

  • Act as a Subject Matter Expert and Partner with Talent Acquisition and HR to manage the onboarding process for new/temporary hires and internal transfers

  • Provide hands-on support of operational activities across processes, reporting, and data

  • Reviewing existing processes to analyze scope for reengineering

  • Assist in Employee Data Management (e.g., employee lifecycle transactions) and establish appropriate auditing and monitoring of HR data to ensure accuracy

  • Conduct orientation sessions with new hires

  • Provide support related to the integration of new businesses into the Epicor HR Operations processes during Acquisitions

  • Oversee regulatory compliance related to employee file audits, SOX audits etc. and work with local counsel,as needed

  • Monitor and respond to emails, answer employee, new hire or hiring manager questions, background check questions, process questions, and candidate questions

What you likely bring

  • Well-organized team player with good interpersonal skills, maturity and credibility to develop relationships at all levels

  • Excellent English communication skills, attention to detail/accuracy and sense of urgency.

  • Must be flexible, adaptable, and possess the ability to manage a challenging workload as well as prioritizing key tasks and the ability to work under pressure

  • Strong computer skills including but not limited to reporting from Excel and Applicant Tracking Systems (ATS)

  • Must possess a strong customer service mind-set

  • Proactive and self-motivated with strong organizational skills

What could set you apart

  • Bachelor’s Degree or equivalent education/experience

  • 3-5 years of Human Resources / HR Operations experience

  • Experience with Workday (business processes, ATS, and HCM).

#LI-MG1 #LI-HYBRID

About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Martin Garcia Jr.

Skills Required

  • Strong interpersonal, relationship-building, and teamwork skills
  • Excellent English communication skills
  • Attention to detail and accuracy
  • Flexibility and adaptability in a fast-paced environment
  • Ability to manage challenging workloads, prioritize tasks, and work under pressure
  • Strong computer skills, including Excel reporting and Applicant Tracking Systems
  • Strong customer service mindset
  • Proactive, self-motivated, and organized
  • Bachelor's degree or equivalent education and experience
  • 3-5 years of Human Resources or HR Operations experience
  • Experience with Workday business processes, ATS, and HCM

Epicor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.

  • Healthcare Strength Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
  • Leave & Time Off Breadth Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
  • Retirement Support A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.

Epicor Insights

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The Company
HQ: Austin, TX
6,280 Employees
Year Founded: 1972

What We Do

We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Why Work With Us

Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.

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