Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digital Services, this role will focus on Key Account Management, ensuring smooth running HR Operations within the Commercial and Global Functions across UK&I, as well as collaborating with the broader People Team. The location of the role will be in the Shared Service Centre in Bucharest, Romania.
How you will contribute
- Coach and guide People Managers and Employees to use and benefit from self-service tools and processes (where appropriate).
- Where more complex queries require local support, explain people practices, processes & policies to People Managers.
- Apply understanding of the business reality and the external labor market/context to local people practices and Business Units initiatives - Supporting HR team in deployment of local activation of global initiatives in connection with culture, learning and engagement. e.g engagement survey.
- Support implementation of local Business Unit projects or initiatives,
- Proactive 'issue identification/escalation point of contact' .
- Work closely with HR Operations Advisors from different HR workstreams to help with prioritization based on Business Unit needs.
- Drive continuous improvement (CI) and process efficiency to improve Employee experience.
- Support the Business Unit Reviews in service of Business Unit challenges/escalations.
- Prepare the regular People Manager Newsletter, gathering insights.
- Deliver people practices in line with all UKI legal/regulatory frameworks.
- View data, use dashboards & reports in Workday e.g self-service and SLA Dashboards, showing metrics and data to support efficiency and effectiveness of people-related transactions.
- Act as point of escalation for other HR Advisors when needed.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Fluent in English - both written and verbal
- People Processes and HR Systems including Workday, Service Now.
- Participation as a support or lead for medium or large size HR projects.
- Turning data into actionable insights.
- Independent problem-solving skills.
- Coaching, motivating, and training others - including HR Operations Team members.
Desirable:
- Experience working with a Commercial or Global function and/ or within a UK or Ireland Business Unit.
- Knowledge of UK specific People Policies and Procedures inc. Employee Relations related.
What you need to know about this position:
Core hours of work required for this role will be 12.00 - 6.00pm EEST (10-4pm GMT).
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — The 401(k) structure combines a 4.5% basic company contribution with up to an additional 4.5% match, with company contributions vesting after two years. This provides up to 9% in company contributions when at least 6% is contributed by the employee.
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Healthcare Strength — Multiple national medical carrier options are offered with in‑network preventive care at 100%, plus company‑paid basic life insurance and short‑term disability. Optional long‑term disability and supplemental life/AD&D expand protection choices.
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Parental & Family Support — A global parental‑leave standard supports birth, adoptive, and foster parents across the enterprise. Additional supports include adoption and surrogacy assistance, childcare discounts, and an Employee Assistance Program with counseling and well‑being tools.
Mondelēz International Insights
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What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
