The Role
Manage end-to-end HR operations for EMEA shift from Manila including case management, onboarding/offboarding, payroll and benefits coordination, compliance with labor laws, employee relations and investigations, HR reporting/analytics, SOPs, and continuous process improvement to support a global workforce.
Summary Generated by Built In
WE’RE HIRING FOR A HR GENERALIST PH AT MANILA!
Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for an HR Generalist PH who will support EMEA shift under Manila team and play a key role in managing daily HR operations, employee relations, and process improvements that support our dynamic workforce.
As an HR Generalist, you will be responsible for handling employee case management, onboarding, payroll and benefits administration, compliance, and HR analytics. You will ensure smooth HR processes, maintain regulatory compliance, and foster a positive organizational culture.
What You'll Do:
- Manage end-to-end HR Operations including employee inquiries on HR policies, payroll, benefits administration, leave management, employment concerns, and HR case management while maintaining accurate HR records and case logs.
- Oversee the full employee lifecycle including onboarding, offboarding, employment contracts, HR documentation, probation tracking, employee records management, and exit processes.
- Support Employee Relations by handling grievances, investigations, conflict resolution, mediation, employee engagement initiatives, and HR compliance support while coordinating training and development activities and maintaining learning records.
- Prepare and validate payroll inputs, coordinate compensation and benefits administration, and ensure compliance with EMEA labor laws, HR audits, statutory requirements, policy implementation, and regulatory documentation.
- Generate HR reports, workforce analytics, HR dashboards, and KPI metrics while developing SOPs, process documentation, and continuous HR process improvement initiatives to enhance operational efficiency.
What You Need:
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field with 2–5 years of HR Operations or Generalist experience.
- Experience supporting EMEA HR operations or multi-country HR environments, with knowledge of labor law compliance, employee lifecycle management, and HR best practices preferred.
- Strong verbal and written English communication skills with the ability to manage stakeholders, employee relations, and cross-functional collaboration effectively.
- Hands-on experience with HRIS systems, payroll support, benefits administration, HR reporting, and HR documentation management preferred.
- Demonstrated strengths in employee relations, compliance awareness, problem-solving, confidentiality, organizational skills, attention to detail, adaptability, accountability, and working in global/culturally diverse environments.
Why Join us?
At Excis, your contributions are valued and impactful. Be part of a collaborative and supportive environment where your HR expertise helps drive organizational success. We offer competitive compensation, professional growth opportunities, and a chance to be part of a global IT leader that prioritizes innovation and excellence.
Ready to make a difference? Apply now to join Excis in Manila as an HR Generalist and help us build an engaged and thriving workforce!
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
- 2-5 years of HR Operations or HR Generalist experience
- Experience supporting EMEA HR operations or multi-country HR environments
- Knowledge of labor law compliance, employee lifecycle management, and HR best practices
- Strong verbal and written English communication skills and stakeholder management
- Hands-on experience with HRIS systems
- Payroll support and benefits administration experience
- Experience with HR reporting, workforce analytics, and HR dashboards
- Demonstrated strengths in employee relations, investigations, conflict resolution, and confidentiality
- Organizational skills, attention to detail, adaptability, and ability to work in global/culturally diverse environments
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The Company
What We Do
Excis is a global IT services company providing 24/7 multilingual support and onsite assistance in over 190 countries, specializing in end-user computing, networking, and IT security services.
