HR Experience Specialist

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Colombia
Remote
Senior level
Artificial Intelligence • HR Tech • Software
The Role
Manage the full employee lifecycle with emphasis on onboarding and offboarding, advise clients on HR/payroll/benefits, maintain HR records and compliance with local employment law, collaborate with internal teams and external providers, drive employee and client satisfaction, and assist in training colleagues.
Summary Generated by Built In

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

We are seeking an experienced Human Resources Specialist to manage the employee lifecycle, with a particular emphasis on seamless onboarding and offboarding processes for both our supported employees and clients. This role involves cultivating positive relationships, efficiently managing HR data, and providing expert guidance on HR-related matters. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of employment law, and a highly organized, efficient, and approachable demeanor.

This role is offered as a 3-month contract engagement, with the potential for extension or renewal.

 

How You’ll Make an Impact:

  • Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.

  • Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.

  • Manage client relationships in conjunction with members of the client services team

  • Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset

  • Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA

  • Assist in training new members on your team

  • Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information

  • Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs

  • Be aware of applicable Collective Agreements and partner with required teams to ensure compliance

  • Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development)

  • Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution

  • Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business

     

Let’s Connect If You

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree in Human Resources or equivalent experience

  • 4-6 years of Human Resources experience required

  • Business proficiency in the English language required

  • Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information

  • Excellent presentation, verbal and written communication, and listening skills

  • Technology-literate, including Google & Microsoft Office suite

  • Excellent communication and interpersonal skills

  • Friendly and professional demeanor

  • Good organizational skills

  • Conflict handling and resolution skills

  • Advanced knowledge of employment law

  • Empathy and an approachable demeanor

  • Attentiveness and honesty

  • Interest in international business and contributing at a consistently high level

  • Nice to have: previous experience working within EOR or HR Outsourcing

  • Nice to have: previous experience working through CRM systems

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

  • Flexible Time Off – Take the time you need to recharge.

  • Parental Leave – Support for growing families.

  • Health and Dental Insurance – Where applicable, to cover you and your loved ones.

  • Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Skills Required

  • Bachelor's degree in Human Resources or equivalent experience
  • 4-6 years of Human Resources experience
  • Business proficiency in English
  • Advanced knowledge of employment law
  • Experience coordinating onboarding and offboarding processes
  • Experience managing and auditing HR records and documentation
  • Experience collaborating with immigration, payroll, and external providers
  • Strong organizational skills and attention to detail
  • Excellent verbal, written communication and presentation skills
  • Conflict handling and resolution skills
  • Technology-literate, including Google Workspace and Microsoft Office
  • Empathy and an approachable, customer-service mindset
  • Previous experience working within EOR or HR Outsourcing
  • Experience using CRM systems

Pebl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pebl and has not been reviewed or approved by Pebl.

  • Healthcare Strength Health, dental, and vision insurance are part of the offering and are characterized as decent to strong. As a global employer, benefits administration is emphasized, even though specifics differ by country.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO, paid holidays, and remote work flexibility are included in many roles. Strong parental leave is also highlighted in multiple descriptions.
  • Retirement Support A 401(k) program is offered, with one description citing a solid employer match. Structured retirement provisions are present, with guidance to confirm match formula and vesting details.

Pebl Insights

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The Company
HQ: Palo Alto, California
304 Employees
Year Founded: 2014

What We Do

Pebl puts a world of talent at your fingertips. With our Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of local expertise and compliance leadership, Pebl is built to move as fast as your ambitions, whether you’re bringing on your first international teammate or scaling a workforce across continents. Our AI-powered, human-led platform integrates seamlessly with HRIS, HCM, and ATS systems and delivers instant, vetted answers in 50+ languages—so you stay compliant and confident wherever you grow. We’ve helped thousands of businesses—from Fortune 500s to rapid-growth start-ups—scale strategically around the world. Consistently named a leader in global Employer of Record (EOR) services, Pebl holds more employment licenses than any other EOR and is rated #1 for compliance on G2. With Pebl, companies everywhere can hire great talent anywhere.

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