About InterSystems
InterSystems is a global leader in data management, interoperability, and healthcare information technology solutions. We empower organizations in the public and private sectors with innovative technologies that drive efficiency, collaboration and performance.
Role Overview
The Public Sector Head of Operations will lead and oversee operations of the InterSystems public sector business including supporting the sales team with government contracting, procurement vehicles, regulatory and compliance requirements and provide external and internal operational excellence. This role requires a strategic leader with deep expertise in navigating the government contracting processes for both software and service contracts, ensuring socio-economic and ethical compliance and driving operational excellence.
Key Responsibilities
- Develop and implement operational strategies to support InterSystems’ public sector growth for both software and services revenue.
- Establish and refine processes to ensure efficiency, scalability, and compliance with government standards.
- Collaborate with senior leadership to align public sector operations with the company's short-term and long-term objectives.
- Work closely with company’s accounting and legal teams to ensure compliance with government regulations.
- Assist with providing internal budgeting, forecasting, and financial analysis tailored to the government market.
- Assist with negotiating public sector contracts, focusing on pricing and business terms.
- Oversee the complex lifecycle of public sector contracts, including execution, amendments, and renewals.
- Provide guidance on deal-level strategies, including discounting protocols and license agreement modernization based on government guidelines.
Qualifications & Experience
- 15+ years of experience in public sector industry and operational leadership.
- Deep understanding of the sales dynamics within the public sector market.
- Knowledge of the federal and state budget submission processes including the process with Congress and legislative bodies and the differences between recurring and nonrecurring funding, as well as sweep funding.
- Understand various government spending limits that necessitate further oversight and procedural requirements.
- Deep understanding of government procurement, contracting vehicles, and compliance regulations.
- Proven leadership experience supporting teams and large-scale government projects.
- Strong expertise in program management, risk assessment, and process optimization.
- Excellent stakeholder engagement and relationship management skills.
- Knowledge of SAM, FAR, and procurement vehicles for federal and state contracting in addition to government pricing strategies.
- Familiarity with contracting on the Marketplace.
- Understanding of federal and state data security requirements and compliance standards (NIST, FISMA, FedRAMP).
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
