What you’ll do:
- Own and drive the product vision, strategy, and roadmap for our B2C clinical platform (clinician facing + member facing), ensuring alignment with business goals, member needs, and clinical best practices.
- Lead and grow a high-performing product team, providing clear direction, mentoring, and accountability.
- Collaborate closely with clinical experts (Doctors of Physical Therapy, Nurse Practitioners, OB-GYNs and Medical Doctors), design, engineering, marketing, and member support to bring innovative and effective health solutions to market.
- Use data, research, and feedback from users, clinicians, and other stakeholders to inform product decisions and continuously improve the user experience.
- Ensure regulatory and compliance considerations are embedded in product development from day one.
- Build, measure, and optimize product performance metrics, including engagement, retention, and health outcomes.
- Represent the voice of the user — clinicians and patients — in strategic decision-making and cross-functional discussions.
- Create a world-class discovery and experimentation machine: fast iteration cycles, clear hypotheses, instrumented measurement, and decision velocity without compromising safety.
What you need to have:
- 8+ years of product management experience, including at least 3 years in a leadership role.
- Strong track record of shipping and scaling B2C digital products, ideally in health, wellness, or a clinical setting.
- Deep understanding of product strategy, customer development, and agile methodologies.
- Demonstrated ability to collaborate cross-functionally and lead through influence.
- Experience working with regulated products or in a highly regulated industry (e.g., healthcare, fintech).
- Strong analytical skills and comfort with both quantitative and qualitative data.
- Exceptional communication skills—able to articulate product decisions to technical, clinical, and executive audiences.
- Ability to navigate ambiguity and constant change.
What we would love to see:
- Experience building products with measurable clinical outcomes or working alongside clinical teams (e.g., physicians, therapists, nurses).
- Proofs of creativity.
- Prior startup or high-growth company experience.
- Technical literacy or background—able to engage deeply with engineering teams.
- Passion for improving health and empathy for patients and users navigating clinical journeys.
- Experience in US healthcare tech products.
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.









