Head of Marketing – B2C (Mobile Applications)

What's the role?

The Team 

Our team builds a driver-facing mobile app that supports daily navigation, routing, and location-based experiences. The app is designed to work reliably across different regions, devices, and real-world driving conditions. It’s powered by scalable backend services and in‑vehicle integrations that enable routing optimization, location intelligence, and insights from aggregated usage data. Our goal is to deliver a high‑quality, consistent mobile experience that meets user needs and supports business objectives.

The Role 

We are looking for someone to lead the end-to-end marketing strategy for our next-generation B2C offering.

In this role, you are accountable for building the brand, shaping the go-to-market strategy, and driving full-funnel growth across awareness, acquisition, activation, and retention. You’ll create an operating rhythm that connects marketing outcomes to business targets, and you’ll partner closely with Product, UX, Analytics, and Engineering to turn customer insights into campaigns and experiences that convert.

This is a high-impact role with aggressive growth targets, requiring both strategic leadership and hands-on excellence in execution.

What you will do 

• Define and own the B2C marketing vision and strategy (brand + growth), ensuring alignment with company strategy and business goals.
• Build the brand from the ground up: positioning, narrative, messaging architecture, visual identity direction (in partnership with design/brand), and channel strategy.
• Develop and execute integrated campaigns across owned, earned, and paid channels—designed to drive measurable outcomes in awareness and conversion.
• Own full-funnel performance: acquisition, activation, engagement, retention—setting targets, building plans, and optimizing based on data and learning loops.
• Lead go-to-market for major launches and releases, including market segmentation, targeting, campaign briefs, creative strategy, channel mix, and launch readiness.
• Create a conversion engine: landing pages, lifecycle journeys (email/push/in-app), onboarding flows, referral programs, and always-on experimentation to improve funnel performance.
• Own measurement and analytics: attribution approach, dashboards, campaign reporting, cohort analysis, CAC/LTV signals, and brand health measurement; translate insights into actions.
• Manage marketing investment and planning: budgets, forecasting, channel ROI, and resource allocation in partnership with Finance and leadership.
• Partner cross-functionally with Product, UX, Engineering, Partnerships, Legal/Privacy, and communications to ensure customer-centric, compliant, high-quality execution.
• Represent the product and brand internally and externally as a key spokesperson and evangelist—helping shape perception and momentum.

Who are you?

You’re a car enthusiast who understands the needs of modern drivers. From companion apps to connected services, you know how to create experiences that engage, retain, and delight customers.

We are looking for someone who have launched, scaled, and monetized a consumer mobile app from early traction to mainstream adoption.

This is a highly hands-on role. While setting the marketing strategy, you will also be responsible for executing key initiatives and is expected to be comfortable rolling up their sleeves and working directly on deliverables. 

• 12+ years of related experience in B2C marketing, with a strong track record of building brands and driving growth for consumer digital products (mobile apps marketing experience is required).
• Must have experience growing and monetizing a consumer mobile app
• Strong affinity for automotive, navigation, mobility, connected-car services, or driver-facing digital experiences is highly preferred.
• Demonstrated success leading full-funnel marketing, including performance marketing, lifecycle/CRM, and integrated brand campaigns.
• Proven ability to create positioning and messaging that differentiates in competitive categories and resonates with consumer audiences.
• Strong understanding of mobile growth levers (e.g., app store optimization, on-boarding, activation metrics, retention, engagement loops) and experimentation best practices.
• Deep comfort with data-driven marketing: measurement frameworks, attribution concepts, experimentation, and translating insights into operational decisions.
• Experience building and working within a cross-functional team in a fast-moving, high-accountability environment. 
• Excellent stakeholder management: ability to influence and align senior leaders in a matrix organization.
• Strong communication, strategic thinking, and decision-making skills; ability to craft crisp narratives and execute with urgency.
• Bachelor’s degree required; MBA or advanced degree is a plus.

Why Join Us

At HERE, you’ll shape products used by millions, collaborate with world‑class experts, and help define the next generation of mobile location experiences.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. 

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Who are we?

HERE Technologies is a global leader in mapping and location services for the automotive industry, delivering high-quality navigation and location technology used by millions of drivers worldwide. Our products operate on a global scale and are built with a strong focus on performance, reliability, and safety in real-world driving conditions.