Jobs at HERE Technologies

Leads process systems engineering for global content operations, designing and scaling tools, workflows, and technical solutions. Responsibilities include mentoring engineers, improving database integrity, automating processes, performing root-cause analysis, supporting software development, leading pilots and launches, conducting spatial analytics, and managing cross-functional technical programs. The role requires expertise in geospatial technologies, software engineering, data analysis, cloud platforms, AI/ML, Agile delivery, and operational readiness.

Execute risk-based IT audit engagements covering SOX ITGCs, application controls, cybersecurity, cloud, privacy, AI governance, technology operations, and third-party risks. Responsibilities include planning, risk assessment, control testing, audit reporting, remediation validation, SOC report reviews, stakeholder collaboration, and improving audit methodologies through analytics and automation.

Designs and validates enterprise solutions for strategic customers using HERE APIs, SDKs, platform services, and mapping technologies. Leads technical discovery, architecture design, demonstrations, workshops, evaluations, and proof-of-concept engagements. Partners with Sales, Product, Engineering, Services, and Customer Success teams to address customer requirements, risks, integrations, and implementation readiness. Communicates technical recommendations and tradeoffs to business and technical stakeholders while supporting account planning, competitive evaluations, expansion opportunities, and successful presales-to-implementation handoffs.

Create accessible, brand-consistent web graphics and digital visual assets for campaigns, launches, content updates, websites, and email. Translate complex technology concepts into compelling visual stories while collaborating with UX, UI, Content, Marketing, Product, Development, agencies, and subject matter experts. Manage design requests, optimize and publish assets through content systems, maintain reusable design libraries, participate in sprint workflows, and present design rationale to stakeholders.

Lead the architecture, development, deployment, and monitoring of production-grade machine learning systems for high-definition, ADAS, ISA, and IVI maps. Lead work across computer vision, NLP, deep learning, Generative AI, Agentic AI, MLOps, data ingestion, model training, inference, and scalable cloud or in-vehicle deployment. Provide technical leadership, conduct architecture and code reviews, integrate ML outputs with mapping workflows, and translate business requirements into reliable ML system designs.

Lead end-to-end incident management for production web applications in a 24x7, multi-data-center environment. Coordinate major incident response, bridge calls, stakeholder communications, service restoration, SLA compliance, KPI reporting, root cause analysis, and incident trend analysis. Improve Incident, Problem, and Change Management processes while identifying operational risks and promoting service availability and operational excellence across NOC, support, engineering, and business teams.

Design, develop, test, and maintain Java backend services for a large-scale data pipeline management platform. Build REST APIs and microservices supporting orchestration, scheduling, execution, and state management. Participate in technical design, code reviews, automated testing, CI/CD, production troubleshooting, and reliability improvements. Collaborate with engineering, product, and platform teams while developing expertise in distributed systems, cloud technologies, Kubernetes, and data processing platforms.

Lead design and implement agentic AI systems: integrate services and models, optimize and fine-tune LLMs (LoRA/QLoRA), build datasets and evaluations, run experiments to improve reliability, cost, and latency for production workflows.

Leads end-to-end ADAS and autonomous driving professional services engagements across EMEA. Owns solution architecture, delivery quality, customer relationships, technical escalations, presales support, RFIs/RFQs, pilots, and commercial outcomes. Collaborates with product, sales, automotive solutions, and engineering teams to develop scalable solutions, reusable assets, and delivery improvements for OEMs, Tier-1 suppliers, and strategic partners.

Lead modernization of HERE’s mapmaking platform by defining scalable cloud-native architectures, APIs, data contracts, and interoperability standards. Design distributed systems for large-scale geospatial data, guide migrations from legacy platforms, establish data validation and quality frameworks, and create reusable platform capabilities. Influence technical strategy across engineering organizations while promoting Agile, DevOps, CI/CD, reliability, governance, and engineering excellence.

Manage and grow a major Japanese automotive OEM account by building executive relationships, identifying and closing complex sales opportunities, meeting bookings and revenue targets, protecting renewals, and expanding the pipeline. Lead cross-functional sales projects, customer strategy meetings, proposals, term sheets, and contract negotiations while collaborating with global teams, system vendors, technology partners, and ecosystem partners.

Provides post-sale L1/L2 technical support for web services and cloud applications, including installation, troubleshooting, debugging, maintenance, and P1/P2 escalation management. Partners with customers, sales, engineering, and product teams to resolve complex issues, recommend configuration improvements, communicate solutions, and drive continuous service improvements. The role also represents customer feedback internally and contributes to team knowledge sharing.

Lead enterprise AI strategy and delivery, building and scaling LLM-powered applications, agentic systems, RAG/vector retrieval, orchestration, evaluation, governance, and production-grade AI platforms. Partner with engineering, data, cloud, security, and business stakeholders to deploy secure, observable, and scalable AI solutions and drive organizational adoption and transformation.

Serves as the technical bridge between customers, Sales, and technology teams. Leads technical discovery, solution architecture, demonstrations, workshops, proofs of concept, and evaluations using HERE data, APIs, mapping, routing, spatial analytics, cloud, AI, and enterprise integration. Partners with Sales to qualify opportunities, reduce technical risk, develop proposals and reusable presales assets, and guide customers toward location-intelligence solutions.

Own strategic automotive customer accounts, leading onboarding, adoption, delivery, retention, and expansion of HERE location solutions. Manage complex cross-functional programs, technical integrations, risks, escalations, and customer success plans. Advise customers on navigation, IoT, location-based services, APIs, SDKs, and connected automotive architectures. Act as the customer advocate, support sales opportunities, provide product feedback, and drive continuous improvement. Travel up to 25% domestically and internationally.

Owns strategic automotive customer accounts, driving successful delivery, adoption, retention, and expansion of HERE technology solutions. Leads complex customer programs, success planning, cross-functional delivery, risk management, escalations, technical consultations, and sales support. Acts as the customer advocate by communicating feedback to Product and Sales, improving customer lifecycle processes, and supporting solution adoption. Requires technical expertise in location technologies, AI, APIs, SDKs, connected automotive systems, and enterprise integrations, with travel up to 25%.

Owns successful delivery, adoption, retention, and expansion of HERE technology solutions for strategic automotive accounts. Leads complex customer programs, success planning, technical consultations, cross-functional delivery, risk management, escalations, sales support, and executive-level customer advocacy. Requires strong expertise in location technologies, AI, APIs, SDKs, connected solutions, automotive use cases, technical account management, and program management. Travel up to 25% domestically and internationally.

Own and expand strategic enterprise accounts across DACH by building multi-year roadmaps, developing quantified business cases, and aligning HERE solutions with customer priorities. The role involves executive relationship management, complex commercial negotiations, renewals, retention, cross-functional coordination, and identifying expansion opportunities across products and business units. Candidates should have enterprise technology sales experience, knowledge of location intelligence value, strong German and English communication skills, and willingness to travel within DACH.

Provides legal support for China and Greater China operations, focusing on negotiating technology, sales, IP, licensing, SaaS, PaaS, and commercial agreements. Advises management and business units on privacy, regulatory, corporate, compliance, governance, and risk matters. Supports disputes, litigation, investigations, training, and cross-functional resolution of commercial and customer/vendor issues across APAC.

Own strategic automotive customer accounts, driving onboarding, adoption, delivery, retention, and expansion of HERE location solutions. Manage complex cross-functional programs, customer success plans, risks, escalations, technical requirements, and executive relationships. Advise customers on navigation, IoT, and location-based services while supporting sales opportunities. Serve as the voice of the customer, influence product improvements, and ensure successful integration of APIs, SDKs, data services, and connected automotive architectures. Travel up to 25% domestically and internationally.