Jobs at HERE Technologies

Train on HERE’s proprietary mapping tools, market insights, navigation attributes, and database processes. Apply basic map attributes such as addresses, roadway speeds, intersections, restrictions, and postal coding. Ensure map data meets quality, regional standards, baseline speed, and project requirements. Complete assignments on time, collaborate with teammates, and follow organizational procedures for reporting, time tracking, and work completion. This is an office-based role in Airoli West, Navi Mumbai.

Own and continuously improve the company-wide software error and defect management framework. Govern Jira workflows, templates, fields, dashboards, KPIs, SLAs, and reporting while defining integrations and data mappings with systems such as ServiceNow. Lead defect lifecycle practices, process governance, escalation, and cross-functional alignment across multiple products and teams without direct authority.

Manage privacy operations and governance, including DPIAs, PIAs, AI assessments, third-party reviews, data subject requests, breach response, regulatory implementation, risk monitoring, audits, and compliance documentation. Partner with product, engineering, security, procurement, HR, and legal teams to operationalize global privacy and AI requirements. Support GDPR and international privacy frameworks while improving processes through automation and AI tools.

Manages privacy operations, including DPIAs, PIAs, AI assessments, third-party reviews, data subject requests, breach response, regulatory implementation, privacy governance, and risk monitoring. Partners with product, engineering, security, procurement, HR, and legal teams to operationalize global privacy and AI requirements. Maintains governance documentation, supports audits and training, monitors regulatory developments, and improves Privacy Office efficiency through automation.

Leads and scales a full-stack engineering organization delivering consumer mobile and web navigation products. Responsibilities include people leadership, recruiting and retention, product and technology strategy, architecture, operational excellence, cross-functional collaboration, engineering best practices, and adoption of AI-enabled development practices.

Own and grow complex strategic enterprise accounts in mobility and fleet technology. Build executive relationships, identify multi-year growth opportunities, lead sales cycles from discovery through close, and translate HERE’s location, data, and AI capabilities into customer business outcomes. The role requires coordinating internal teams, engaging technical and business leaders, and strengthening HERE’s Bay Area presence.

Build reusable geospatial AI components including embeddings, similarity search, retrieval, feature engineering, and agentic pipeline modules. Process imagery, map, sensor, and traffic data; support foundation-model training, evaluation, and fine-tuning; and deliver tested, documented components to MLOps for production serving. The role requires strong Python and software engineering fundamentals, deep learning experience, retrieval-system knowledge, and familiarity with high-volume spatial data.

Lead employment law advisor for HERE's EMEA region providing strategic legal guidance on German and cross-border employment matters. Advise HR, Legal & Compliance and business leaders on employee relations, restructurings, terminations, works council and collective law, M&A workforce issues, investigations, litigation management, drafting agreements and policies, and building compliant, scalable people practices. Deliver training, mitigate risks, and partner with stakeholders to align employment law with business strategy.

Leads quality management, process improvement, ISO 9001 audits, QMS governance, root cause analysis, CAPA, statistical process control, risk management, and quality analytics. The role drives Lean Six Sigma and Agile quality practices across global engineering, product, operations, and customer-facing teams while mentoring quality professionals and influencing cross-functional stakeholders.

Lead end-to-end RFP bids for large enterprise deals: form and run virtual bid teams, define win strategy, manage requirements, govern approvals, support commercial assessment, negotiate post-submission, and ensure smooth handover to delivery while driving continuous improvement.

Provide technical support and customer enablement for HERE products and services. Analyze, reproduce, debug, and resolve customer software and data issues; manage L1/L2 support and P1/P2 escalations; partner with sales and internal teams; represent customer needs; recommend corrective actions; and drive product, process, and service improvements.

Lead the HERE Design System by creating scalable UX/UI resources for web, mobile, and automotive applications. Responsibilities include designing user-centered solutions, producing documentation, collaborating with engineering and design teams, validating decisions through research and data, managing stakeholders and projects, and ensuring high-quality implementation. The role requires expertise in design systems, Figma, prototyping, accessibility, agile practices, and knowledge of HTML and CSS.

Provide technical pre-sales support for HERE location platform in automotive accounts: design solutions, create demos/POCs, respond to RFXs, craft implementation plans, enable partners, and inform product teams while collaborating with sales to remove technical blockers.

Build and operate AWS infrastructure supporting AI Hub and CatalystAI. Develop CI/CD pipelines, manage infrastructure as code, deploy Dockerized services, monitor reliability, troubleshoot issues, implement security and secrets management, and support API integrations. Collaborate with development and platform teams to improve deployment workflows, documentation, operational readiness, and automation for AI tooling and developer platforms.

Lead the architecture, development, deployment, and monitoring of production-grade machine learning systems for high-definition, ADAS, ISA, and IVI maps. Lead work across computer vision, NLP, deep learning, Generative AI, Agentic AI, MLOps, data ingestion, model training, inference, and scalable cloud or in-vehicle deployment. Provide technical leadership, conduct architecture and code reviews, integrate ML outputs with mapping workflows, and translate business requirements into reliable ML system designs.

Lead enterprise AI strategy and delivery, building and scaling LLM-powered applications, agentic systems, RAG/vector retrieval, orchestration, evaluation, governance, and production-grade AI platforms. Partner with engineering, data, cloud, security, and business stakeholders to deploy secure, observable, and scalable AI solutions and drive organizational adoption and transformation.

Leads end-to-end ADAS and autonomous driving professional services engagements across EMEA. Owns solution architecture, delivery quality, customer relationships, technical escalations, presales support, RFIs/RFQs, pilots, and commercial outcomes. Collaborates with product, sales, automotive solutions, and engineering teams to develop scalable solutions, reusable assets, and delivery improvements for OEMs, Tier-1 suppliers, and strategic partners.

Leads AI/ML strategy, technical vision, and delivery of scalable machine learning platforms for map editing and maintenance. Drives generative AI, agentic AI, computer vision, LLM, automation, MLOps, governance, observability, security, and responsible AI adoption. Mentors data scientists, leads multidisciplinary initiatives, translates business needs into measurable solutions, and influences executives, customers, vendors, and partners.

Leads technical pre-sales activities for enterprise customers, including discovery workshops, RFQ responses, technical demonstrations, proof-of-concept development, solution architecture, and implementation support. Acts as a trusted technical advisor, translates customer requirements into HERE platform solutions, mitigates delivery risks, and collaborates with sales, product, business, and partner teams. The role requires extensive technical pre-sales or consulting experience, enterprise software expertise, strong customer-facing communication, and Mandarin fluency.

Develop Responsible AI governance tooling, technical guardrails, risk assessments, MCP scanners, and compliance automation for AI systems and agents. Build production-grade software integrated with CI/CD pipelines, support OSS compliance workflows, improve security and reliability, and translate governance requirements into engineering solutions. The role also involves technical documentation, training, stakeholder communication, and establishing organization-wide Responsible AI practices.