Head of IT

Posted Yesterday
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New York, NY, USA
Hybrid
160K-189K Annually
Expert/Leader
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Smartly is an AI-powered adtech company, enhancing marketer productivity and unifying the platform world.
The Role
Lead global Enterprise IT operations and architecture, manage a team across IT Operations, Enterprise Applications and Architecture, plan and execute IT projects, build secure processes with Security, drive cloud-first modernization, automation, asset and budget management, and improve cross-team collaboration.
Summary Generated by Built In

We’re looking for an enthusiastic Head of IT to join our Infrastructure & Production group to make Smartly.io the best possible place to work! 

We will offer you an opportunity, and at the same time the challenge, to lead a global company Enterprise IT operations. You will be a manager for a global Enterprise IT team which consists of IT Operations, Enterprise Applications and Enterprise Architecture. You will have the possibility to plan and create the best possible IT processes, tools and applications to support the company’s future growth. You will have an opportunity to manage internal IT infrastructure and enterprise architecture and develop those to match our growing business needs.

You will be part of the Infrastructure and Production leadership team and with that team you can discuss, spar and help with the things that prove to be toughest nuts to crack. If you are a seasoned professional, this role is your opportunity to get rid of the legacy systems and step into the cloud! Our team is heading towards a future of even more Smartlies. We want to scale up and mature our services - we will value your skills in making us bigger!

As the Head of IT you will:
  • Lead global Enterprise IT operations team.
  • Lead Enterprise IT architecture, development and processes.
  • Participate in complex IT sysadmin duties and projects. 
  • Plan and execute development IT projects with help of internal and external resources.
  • Build secure enterprise IT operations processes in collaboration with the Security team.
  • Enhance collaboration and communication to cross teams and relevant stakeholders,
  • Plan and develop IT automation to support more efficient operations.
  • Manage Enterprise IT costs and budget.
  • Manage IT assets, data, software and other inventory. 
We are looking for: 
  • Cloud first -thinking allrounder understanding modern, agile and secure Enterprise IT. 
  • Great people leader for the Enterprise IT team.
  • Technical knowledge and ability to take leadership in most difficult IT-support questions.
  • A team player motivated to take on and drive projects independently.
  • Experience with the Google Workspace ecosystem.
  • Strong troubleshooting and problem-solving skills with the ability to work in a fast-paced environment.
  • Customer and service-oriented mindset with good interpersonal skills.
  • Ability and willingness to work at least three days a week from our New York City office.
What We Offer You:
  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • 401K plus matching & equity grants for all new Smartlies
  • Wellness benefit & learning reimbursement opportunities
  • Volunteer time off days & company donation matching opportunities
  • And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive.
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
Salary (base) in USD: $160,000 to $189,000 USD.
About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.

Skills Required

  • Cloud-first mindset and experience with modern, agile, secure Enterprise IT
  • Experience leading and managing a global Enterprise IT team
  • Experience with the Google Workspace ecosystem
  • Strong troubleshooting and problem-solving skills for complex IT support
  • Great people leadership and team management skills
  • Customer- and service-oriented mindset with strong interpersonal skills
  • Ability and willingness to work at least three days per week from the New York City office
  • Motivated team player able to drive projects independently

What the Team is Saying

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Smartly Compensation & Benefits Highlights

  • Leave & Time Off Breadth Five weeks of paid vacation, company holidays, wellness/recharge days, and an annual holiday shutdown are repeatedly highlighted, with sabbatical or study leave noted in some locations. This broad time-off structure compares favorably against many tech employers.
  • Healthcare Strength Medical, dental, and vision coverage are paired with mental-health support, FSA options, and inclusive elements such as transgender-inclusive coverage and pet insurance, alongside life and disability insurance. The scope indicates robust core health protection.
  • Flexible Benefits Office, hybrid, or fully remote arrangements (in approved locations) are offered, complemented by a home-office stipend and short-term 'work from anywhere' programs. These options provide meaningful flexibility in where and how work is done.

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The Company
HQ: Helsinki
805 Employees
Year Founded: 2013

What We Do

We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek. Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful. We are on a mission to transform the advertising experience for brands and their consumers. ⚡️

Why Work With Us

As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.

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Smartly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.

Typical time on-site: 3 days a week
HQHelsinki, FI
MX
Berlin, DE
Chicago, IL
Dubai
London, GB
Los Angeles, CA
New York, NY
San Francisco, CA
Singapore
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