Head of Credit Policy, Square Financial Services

Sorry, this job was removed at 12:11 a.m. (CST) on Thursday, Jul 03, 2025
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7 Locations
In-Office or Remote
218K-327K Annually
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
The Role

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
The Head of Credit Policyrole is a senior position reporting to the Chief Credit Officer ("CCrO") and will be the person primarily responsible for the oversight and execution of the Bank's credit program and related priorities.
You Will

  • Work with the Board and Credit Risk Committee to set overall direction, risk appetite, quality, soundness, and profitability of the Bank's credit portfolio
  • Enhance the Credit Policy and program and establish a framework to ensure lending activities are in compliance with internal policies and regulatory requirements
  • Partner with the Bank's Data Science team and providing data analysis to facilitate Bank management's ability to monitor performance and for use in decision-making, as well as for supporting investor due diligence
  • Prepare monthly and quarterly lending activity and portfolio health reports along with relevant metrics such as Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for the Bank's senior management, internal management committees, Board of Directors, internal and external auditors as well as regulators
  • Implement training programs on credit underwriting, administration and the approval process
  • Managing internal and external relationships, including internal and external audit, external credit agencies, regulators to ensure accurate and timely information.
  • Lead the credit related remediation efforts from internal and external audits.
  • Perform daily monitoring against policy may include monitoring delinquencies, loan performing, heuristics and underwriting guidelines, any deficiencies related to underwriting and working with eng, data science, accounting and internal audit on impact analysis and remediation.
  • A Bachelor's degree in technical or business related fields such as Mathematics, Financial Engineering, Computer Science, Statistics, Data Science, Economics, Finance, Operations Research, Business Administration etc. at minimum (graduate degree preferred)
  • 10+ years of experience within financial institutions or as a Regulatory examiner.
  • Experience with quantitative / statistical analysis, advanced machine learning modeling methodologies as well as various analytical and reporting tools such as SQL, Excel, Python etc.
  • Prior senior management / executive experience including experience presenting to Board of Directors as well as external regulators is a plus
  • The versatility and willingness to work in a fast paced environment as well as learn new tools and technologies on the job
  • The ability to clearly communicate complex results to technical and non-technical audiences


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$217,800 - $326,800 USD
Zone B:
$217,800 - $326,800 USD
Zone C:
$217,800 - $326,800 USD
Zone D:
$217,800 - $326,800 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

What the Team is Saying

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The Company
HQ: Oakland, CA
12,000 Employees
Year Founded: 2009

What We Do

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.

Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Why Work With Us

Across our ecosystem, we’re working to help our diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

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At Block, your benefits evolve with you. Whether you’re planning for your financial future, prioritizing flexibility, or focused on well-being, we’ve got you covered. Competitive pay & health coverage form the foundation, but our benefits go further.

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