The Role
The Head of Cloud Operations leads cloud strategy and execution, focusing on reliability, security, and scalability. They manage cloud infrastructure, optimize costs, and ensure compliance while overseeing incident management and automation efforts.
Summary Generated by Built In
- The Head of Cloud Operations is a critical leadership role responsible for the strategy, execution, and continuous improvement of all cloud-based infrastructure and services.
- This role ensures the reliability, security, scalability, and performance of the company's cloud environment, driving operational excellence and cost-efficiency.
- The ideal candidate is a seasoned cloud leader with deep technical expertise, strong management skills, and a strategic mindset focused on leveraging cloud technologies to achieve business goals.
Managerial Responsibilities:
- Develop and Execute Strategy: Define and lead the long-term cloud operations strategy, roadmap, and architecture (e.g., multi-cloud, hybrid) in alignment with overall business and technology objectives.
- Operational Excellence: Establish and enforce best practices for cloud governance, disaster recovery, business continuity, and incident management (e.g., SRE principles).
- Budget Management: Oversee the FinOps strategy, including cloud spend optimization, cost reporting, forecasting, and resource utilization across all cloud providers (e.g., AWS, Azure, GCP).
- Vendor Management: Manage relationships and negotiate contracts with cloud providers and third-party operational tool vendors.
Functional Responsibilities:
- Ensure reliability of mission-critical apps by meeting/exceeding SLOs & SLAs.
- Drive automation through Infrastructure-as-Code (Terraform, CloudFormation) for provisioning, deployment, monitoring and scaling.
- Implement robust observability with tools like Prometheus, Grafana, ELK and Datadog for real-time system health.
- Lead incident response, post-mortems and remediation to minimize disruptions.
- Collaborate with security teams to maintain strong cloud security posture and compliance (SOC 2, HIPAA, GDPR).
- Oversee IAM strategies, conduct audits and ensure timely remediation of vulnerabilities and compliance gaps.
M.Tech/B.Tech Or Equivalent Bachelors Degree
Min Exp: 18 years
Max Exp: 25 years
Skills Required
- M.Tech/B.Tech or equivalent Bachelor's Degree
- 18-25 years of experience in cloud operations
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The Company
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
