Jobs at CSB Bank

Co-lead end-to-end infrastructure projects, including scope, timelines, budgets, resources, risks, and execution. Ensure adherence to Agile or Waterfall methodologies while overseeing infrastructure support and maintenance. Drive system availability, service reliability, incident management, root cause analysis, timely issue resolution, and continuous improvement to minimize downtime and maintain effective service delivery.

Manage branch customer relationships and servicing, maintain audit-compliant operations, acquire new customers through outreach and cold calling, complete AOF/KYC and CKYC processes, cross-sell insurance and investments, activate digital banking, and manage assigned customer portfolios and service requests within required turnaround times.

The Sales Manager promotes current accounts, drives sales through various channels, and mentors staff to achieve team objectives and compliance.

Build and grow the Bank's Loan Against Property (LAP) portfolio across a state, achieve disbursement and revenue targets, manage DSA and branch sourcing channels, improve brand presence, ensure productivity of LAP ASMs/SMs, and cross-sell insurance and other liability products.

Manage IT risk governance and internal and external audit coordination. Ensure regulatory compliance, enterprise control framework adherence, risk mitigation, and timely closure of audit observations. Partner with IT and business teams to maintain continuous compliance, interpret regulations, assess control deficiencies, resolve complex problems, and provide recommendations. The role requires strong IT GRC expertise, analytical judgment, decision-making, presentation, and technical skills.

Supports banking liability and digital operations by processing customer account onboarding, maintenance, account opening, service requests, and record updates. Ensures KYC/CKYC compliance, data accuracy, turnaround times, operational controls, and regulatory adherence. Participates in data cleanup, record enrichment, risk monitoring, quality improvement, and process enhancement initiatives.

Manage branch customer relationships and servicing while ensuring audit and regulatory compliance. Acquire new customers through area mapping, cold calls, and BTL activities; complete AOF, KYC, and CKYC processes accurately; cross-sell insurance and investment products; activate digital banking; and manage assigned portfolios, balances, usage, and service requests within required turnaround times.

The role involves product benchmarking, compliance with regulatory requirements, digital onboarding, and product innovation targeted at specific communities.

Onboard and maintain individual and non-individual customer accounts, process account openings and customer instructions accurately, and ensure CKYC, Re-KYC, turnaround-time, and control compliance. Review data quality, exceptions, and rejects; prepare MIS reports; identify process improvements and automation opportunities; and train team members on process adherence and controls.

Leads the Fraud Control Unit, overseeing fraud detection, investigation, recovery actions, preventive controls, portfolio monitoring, digital process transformation, agency management, vendor relationships, and coordination with banks, law enforcement, and legal firms. The role requires strong knowledge of lending and payment products, fraud trends, transaction monitoring, LOS processes, and anti-fraud policy development.

Manages financial institution and agriculture customer relationships, drives portfolio growth and business development, and delivers agriculture lending, commodity finance, and related loan products. Coordinates with branches on customer acquisition and servicing, ensures regulatory and internal policy compliance, monitors credit quality and non-performing assets, and supports profitability through pricing, interest income, fee revenue, and cross-selling of liability and third-party products.

Leads application support and operational management for critical payment applications. Responsibilities include incident triage and resolution, application configuration, batch and environment support, monitoring, release and change management, stakeholder reporting, vendor coordination, vulnerability patching, audit and compliance support, disaster recovery testing, penetration testing, root-cause analysis, and adherence to SLAs and delivery timelines.

Supports business objectives through HR advisory, workforce planning, employee engagement, talent acquisition, onboarding, retention, succession planning, and performance management. Partners with business leaders and stakeholders to address workforce needs, monitor staffing and attrition, develop talent pipelines, support career progression, and implement people initiatives that strengthen organizational effectiveness and employee experience.

Manages end-to-end IT projects for banking systems, including scope definition, planning, vendor evaluation, stakeholder signoff, implementation, risk management, status reporting, and production rollout. Coordinates internal teams and third-party vendors, manages dependencies, resources, budgets, changes, and issues, and supports portfolio governance. Requires banking operations expertise, technical understanding of system architecture, business analysis, process improvement, and experience using Waterfall, Agile, and hybrid methodologies.

Administer enterprise IT tools, treasury software, trading and settlement platforms, and core banking interfaces. Maintain connectivity with CCIL and EKuber, perform data backups, manage configurations and software upgrades, support IT security, and coordinate with vendors and service providers to resolve operational issues and maintain platform availability.

Manage end-to-end retail asset (unsecured loan) operations including disbursement, file receipt, PDD, lifecycle management, escalation resolution, compliance controls, audits, RCA, TAT/T&M monitoring, and driving process automation and cross-functional efficiency projects.

Lead regional credit risk for Midmarket and NBFC portfolios: manage credit analysts, approve cases within delegated limits, ensure portfolio quality, drive policy/process/product improvements, underwrite complex transactions, and mentor junior staff while partnering with business stakeholders.

Manage branch customer relationships and servicing while ensuring audit and regulatory compliance. Acquire new customers through area mapping, cold calls, and below-the-line activities. Complete accurate account opening and KYC documentation, submit CKYC records, cross-sell insurance and investment products, activate digital banking, and manage assigned customer portfolios, balances, usage, and service requests within required turnaround times.

The role involves managing trust accounts, overseeing disciplinary actions, compliance, HR operations, approvals for reimbursements and promotions, recruitment, and supervising general ledger entries.

Manages wholesale banking relationships and portfolio growth through financial advisory, customer due diligence, transaction structuring, regulatory compliance, credit-line setup, and solution-based recommendations. Coordinates with originators, rating agencies, legal counsel, trustees, auditors, risk, compliance, and sales teams. Monitors portfolio performance, servicer reports, payouts, credit enhancements, disbursement timelines, and audit resolution while sourcing PSU business, developing financial-institution relationships, and cross-selling products.