Jobs at CSB Bank

Manages financial institution and PSU relationships, drives portfolio growth, sources business, cross-sells banking products, and supports transaction execution. Responsibilities include customer due diligence, credit-line setup, transaction structuring, regulatory compliance, servicer and cash-flow monitoring, audit coordination, stakeholder management, site visits, and resolving disbursement issues. The role also coordinates with sales, legal, risk, compliance, auditors, branches, arrangers, trustees, and other banking stakeholders to meet service and approval timelines.

Manage customer onboarding and instruction processing while ensuring KYC, AML, regulatory, and process compliance. Oversee operational volumes, productivity, SLAs, complaints, root-cause analysis, vendor performance, regulatory returns, MIS reporting, data cleanup, and CPC judgmental activities. Drive improvements in turnaround time, first-time-right performance, service delivery, and operational controls.

Manage branch customer relationships and service delivery while ensuring audit and regulatory compliance. Responsibilities include customer acquisition through area mapping, cold calls, and below-the-line activities; accurate AOF and KYC completion; CKYC submissions; cross-selling insurance and investments; activating digital banking; and managing assigned customer portfolios, balances, usage, and service requests within turnaround-time requirements.

Enter and process inland, retail and forex trade finance transactions into the bank's Core Banking/Satellite systems, ensuring accuracy, timely TAT adherence, and compliance with RBI/FEMA norms to avoid operational loss. Support data retrieval from regulator websites and pursue quality courses such as Trade Finance and AML.

Lead sourcing and business development for CV & CE at the state/location level. Manage dealer and DSA onboarding, drive frontline sales performance, ensure compliance and quality, perform financial analysis, optimize collections, cross-sell liability and TPP, and meet monthly revenue and profitability targets.

Lead design, implementation and maintenance of enterprise middleware for banking. Manage a middleware engineering team, ensure platform performance, scalability, security, patching, and troubleshooting. Administer WebLogic, WebSphere, TIBCO; conduct security audits and vulnerability assessments; collaborate with IT teams, vendors and business units to align middleware strategy with business goals.

Assess and underwrite credit exposure for midmarket and NBFC clients by analyzing business models, financial strength, and structured/project finance risks. Recommend credit actions, ensure proper grading and documentation, lead critical projects, and improve process efficiency while mentoring junior officers.

Drive locker business and branch-level CASA acquisition campaigns. Manage locker occupancy, waitlists, compliance, MIS and revenue optimization. Design and execute branch campaigns, perform market and competitor intelligence, build analytics-supported branch segmentation and present insights to leadership while coordinating across operations, compliance, digital, IT, risk and marketing.

Manage relationships with high-value SME clients, grow loan and fee-income portfolios, cross-sell banking products, acquire new business, assess customer needs and risks, ensure regulatory compliance, and improve client retention through tailored financial solutions and engagement strategies.

Provides functional advisory support for core banking transformation initiatives. Evaluates business requirements, assesses system capabilities, recommends technology solutions, supports project managers with planning, and manages requirements documentation and sign-off. The role requires expertise in banking processes and general core banking modules such as Teller, General Ledger, and Standing Instructions. Knowledge of Flexcube functionality and migration fitment is preferred.

Leads audit compliance and reporting activities, including ACE meetings, audit agenda submissions, tranche vetting, branch banking audit report closure, tracking open observations, coordination with the eTHIC audit software team, and regulatory compliance submissions.

Manage relationships with NRI and premium banking customers, supporting account opening, onboarding, documentation, KYC, AML, and FATCA compliance. Promote digital banking services, resolve customer queries, manage NRI lounge operations and appointments, achieve sales and relationship-deepening targets, support campaigns, coordinate vendors, and maintain service and regulatory standards.

Drive business development and achieve assigned targets for FI and agriculture clients; coordinate with branches to service borrowers; ensure compliance with product and regulatory policies; maintain credit delivery TAT; cross-sell banking products; optimize interest and fees to protect profitability.

Manage daily recovery department operations, including NPA follow-up, borrower recovery, compromise and one-time settlement proposals, write-off and litigation approvals, revenue recovery proceedings, recovery agent empanelment, statutory audit support, credit bureau reporting, risk supervision submissions, default assessments, and management reporting.

Lead training initiatives by engaging stakeholders across business, zonal, cluster and branch levels to identify needs and align programs with strategy. Plan, execute, and monitor training projects, managing timelines and resources to ensure effective delivery and measurable outcomes.

Promote bank products and services through direct and indirect sales methods, conduct market research, engage with clients, and support branches in customer interactions to achieve sales targets.

Onboard and maintain individual and non-individual customer accounts, process account openings and customer instructions accurately, and ensure CKYC, Re-KYC, turnaround-time, and control compliance. Review data quality, exceptions, and rejects; prepare MIS reports; identify process improvements and automation opportunities; and train team members on process adherence and controls.

Designs, implements, and manages scalable, secure, highly available AWS cloud architectures. Automates infrastructure with CloudFormation and Terraform, monitors performance using CloudWatch, optimizes costs, supports migrations, ensures disaster recovery and compliance, troubleshoots cloud issues, and mentors engineers. The role also manages ManageEngine Endpoint Central, including endpoint patching, software installations, incident handling, problem management, and service requests.

Promote bank products and services through market research and direct marketing. Conduct client meetings and support branches in sales activities.

Manage branch customer relationships and servicing while meeting acquisition and portfolio targets. Responsibilities include customer requirement analysis, banking solution recommendations, area mapping, cold calling, BTL activities, accurate AOF/KYC completion, CKYC submissions, cross-selling insurance and investments, digital banking activation, and timely resolution of service requests while maintaining audit and regulatory compliance.