Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join the Hilton Surfers Paradise team, that’s exactly what you’ll do every time you come to work! You are responsible for the general maintenance work assigned by your Chief Engineer, assisting the Engineering department’s maintenance team in completing maintenance work. As a Handyperson, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
- Access to the world’s best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
- Voted #1 Hospitality Company Great Places to Work
- Discounted Parking
What will I be doing?
As Handyperson, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience. A Handyperson will carry out routine and reactive repair, general maintenance of the building to maintain the hotel and residences in an optimum and efficient manner. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Carry out basic repairs to guestrooms, A/C units, trouble shoot and repair in-house TV systems
- Ensure guest rooms and corridors are in the required working order
- Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).
- Report any health and safety issues on the floor
- Perform special projects and other responsibilities as assigned
Qualifications
What are we looking for?
A Handyperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Good communication skills
- Ability to work under pressure
- Ability to work on their own
Previous experience in a similar role
Travel the world and grow your career with Hilton
About UsSkills Required
- Positive attitude
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to different work situations
- Good communication skills
- Ability to work under pressure
- Ability to work independently
- Previous experience in a similar role
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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